Account Executive (Rental Business)

RMA Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading car rental company in Jakarta Utara is looking for an Account Executive to manage corporate and individual accounts. You will drive revenue growth and maintain customer satisfaction through seamless service delivery. Ideal candidates have a Bachelor’s degree and strong communication skills. Experience in sales or customer service in the automotive sector is a plus. This role involves relationship building and market trend analysis.

Qualifications

• Minimum 1 year of experience in sales or customer service preferred.
• Fluent in English, both spoken and written.
• Valid driver’s license (SIM A) is beneficial.

Responsibilities

• Grow the customer base by approaching new clients.
• Present the best car rental solutions to clients.
• Build and maintain client relationships.
• Handle client inquiries and complaints professionally.
• Support billing and follow up on payments.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Microsoft Office proficiency

Education

Bachelor’s degree in Marketing, Business, or Management

Job description

As an Account Executive at our rental business, you will play a critical role in driving revenue growth, maintaining customer satisfaction, and ensuring seamless service delivery. You’ll be responsible for managing corporate and individual accounts, identifying new business opportunities, and collaborating across departments to deliver a premium car rental experience.

Key Responsibilities

• Grow the customer base by approaching new corporate and individual clients.
• Present and offer the best car rental solutions to meet client needs.
• Build and maintain good relationships with clients.
• Handle client inquiries, feedback, and complaints professionally.
• Work with the operations team to ensure smooth vehicle delivery and service.
• Support billing and follow up on payment collection.
• Monitor market trends and identify new business opportunities.

Qualifications

• Bachelor’s degree in Marketing, Business, Management, or a related field.
• Minimum 1 year of experience in sales or customer service is a plus, especially in car rental, automotive, or logistics.
• Strong interpersonal and communication skills, with the ability to influence and negotiate at all levels.
• Fluent in English (spoken and written).
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Self-motivated, result-oriented, and able to work both independently and in a team.
• Possesses a valid driver’s license (SIM A) is beneficial.
• Do you have a current Indonesian driver's licence?
• What’s your expected monthly basic salary?
• Do you have experience in a sales role?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an account executive?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?
• Are you available to travel for this role when required?