Virtual jobs in United Kingdom

32,000 - 36,000, Burgess Hill (office based), Monday to Friday (shifts between 8am - 6pm), Permanent, 20 days holiday + Bank Holidays + 2 Birthday days, Pension, parking (first come, first served), training

An exciting opportunity for a Cloud Systems Engineer / Service Engineer to join a growing IT consultancy specialising in cloud solutions. You will be part of the Service Delivery Team, reporting to the Service Delivery Manager, and play a key role in delivering high-quality remote and on-site support to clients.

• Administering and troubleshooting cloud-based systems and infrastructure
• Supporting Microsoft 365 and Azure environments
• Managing virtual servers and endpoint solutions
• Configuring networking, firewalls, and VPNs
• Providing technical support for Windows operating systems and servers
• Maintaining backup solutions and security protocols
• Delivering excellent customer service and managing expectations
• Documenting processes and maintaining accurate records
• Collaborating with team members to meet SLAs
• Staying up to date with emerging technologies

The ideal candidate will have at least 2 years' experience in an MSP-based Service Desk role. Strong knowledge of Microsoft 365, Azure, networking, and Windows environments is highly desirable. Excellent problem-solving skills, communication ability, and a proactive approach are essential. A UK driving licence is required.

This role could suit someone who has worked as a Cloud Support Engineer, Service Engineer, or Infrastructure Technician.

Our client is a multi-award-winning IT consultancy with a strong reputation for innovation and customer service. They specialise in cloud technologies and are committed to supporting staff development and career progression within a collaborative and forward-thinking environment.

• 32,000 - 36,000 per annum
• 20 days holiday + Bank Holidays + 2 Birthday days
• Pension scheme
• Parking (first come, first served)
• Ongoing training and development opportunities