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Operations & Logistics Administrator
Job summary
A dynamic FMCG company in Manchester is seeking an Operations & Logistics Administrator. The successful candidate will manage order processing, coordinate with third-party logistics providers, and ensure seamless operations. Ideal applicants will have experience in retail or supply chain, be detail-oriented, and possess strong communication skills. This role is essential for supporting the company's growth strategy.
Qualifications
- Detail-oriented and confident working in a fast-paced environment.
- Able to work both independently and collaboratively.
- Strong presentation and relationship-management skills.
Responsibilities
- Manage all order processing and maintain sales system accuracy.
- Act as the main liaison with 3PLs for performance assessments.
- Coordinate delivery schedules with customers and logistics suppliers.
- Resolve order, delivery and fulfilment discrepancies.
Skills
Operations & Logistics Administrator
Manchester | FMCG | Fast-Growing International Business
- Dynamic, privately owned FMCG manufacturer and distributor with operations across Australia, UK, Europe and the US.
- UK office based in West London (Chiswick); however, opening a Northern Network office in Manchester to be closer to customers and 3PL agents.
- Experiencing rapid growth and seeking operational support.
- Work closely with the UK GM, Sales Team, factories in Europe / Asia and UK 3PL partners.
- Maintain seamless operations, including orders, fulfilment and invoicing.
- Act as primary point of contact for third-party logistics providers.
- Coordinate communication, performance reviews and collaboration with 3PLs.
- Manage all order processing and maintain sales system accuracy.
- Act as main liaison with 3PLs and support quarterly reviews / performance assessments.
- Coordinate delivery schedules with customers and logistics suppliers.
- Resolve order, delivery and fulfilment discrepancies promptly.
- Track, analyse and report KPIs such as service levels and wastage.
- Manage stock levels and place replenishment orders with European factories.
- Experience in retail, supply chain or logistics, or as a junior buyer / buyer’s assistant in grocery retail.
- Detail-oriented and confident working in a fast-paced, deadline-driven environment.
- Able to work both independently and collaboratively within a wider team.
- Strong decision-making ability and effective task prioritisation.
- Excellent communicator with strong presentation and relationship-management skills.
Apply now and take the next step in your career quoting reference 14 / 17546 / 7. Confidentiality assured.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.