Front‑Line Customer Service Advisor (Temporary)

1st Choice Staff Recruitment; Huntingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Customer Service Advisor for a temporary full-time role in Huntingdon, UK. This position involves handling inbound customer inquiries primarily via telephone and providing high-quality service. The ideal candidate should have experience in customer service, strong communication skills, and the ability to handle pressure. The role offers a salary of £12.63 per hour, with a work schedule of 37 hours per week. Supportive team environment with a focus on customer satisfaction.

Qualifications

• Experience in a contact centre is preferred.
• Must be a confident communicator.
• Ability to handle challenging conversations is essential.

Responsibilities

• Handle inbound customer enquiries primarily via telephone.
• Provide advice and information across multiple service areas.
• Resolve customer queries at first point of contact.

Skills

Previous experience in customer service

Clear verbal and written communication

Comfort with IT systems and Microsoft Office

Ability to remain calm under pressure

Organised and flexible

Customer-focused approach

Job description

A staffing agency is seeking a Customer Service Advisor for a temporary full-time role in Huntingdon, UK. This position involves handling inbound customer inquiries primarily via telephone and providing high-quality service. The ideal candidate should have experience in customer service, strong communication skills, and the ability to handle pressure. The role offers a salary of £12.63 per hour, with a work schedule of 37 hours per week. Supportive team environment with a focus on customer satisfaction.