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Anthropologie Temporary Sales Associate - Winchester, UK

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GBP 20.000 - 25.000
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Anthropologie Temporary Sales Associate - Winchester, UK
URBN
Winchester
Presencial
GBP 20.000 - 25.000
A tiempo parcial
Hace 15 días

Descripción de la vacante

A leading retail company in Winchester seeks a Customer Experience Associate to enhance customer engagement and contribute to a positive team environment. The role involves supporting sales and maintaining visual standards. Ideal candidates should possess strong communication skills and an awareness of the brand's appeal. Benefits include employee discounts and a structured development program.

Servicios

Life Leave
Employee Assistance program
Discount off external gym memberships
Private Medical Insurance
Up to 40% employee discount
Season ticket loan
Cycle to work scheme
Continued learning and development

Formación

  • Previous experience in a retail environment - not a must.
  • An awareness of the Anthropologie brand and its appeal to the local market.

Responsabilidades

  • Initiates genuine conversation to engage with customers.
  • Supports a selling environment and shares product suggestions.
  • Provides a frictionless customer experience by utilising technology.
  • Builds productive relationships with peers and contributes to team morale.
  • Maintains visual and operational standards while focusing on customers.

Conocimientos

Strong communication skills
Descripción del empleo
Location

This position is located at 55 High St, Winchester, , S0239BZ United Kingdom

Role Summary

Aim to achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

What You'll Be Doing

Customer Experience:

  • Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
  • Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store

Teamwork & Communication:

  • Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual & Business Operations:

  • Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's
  • Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display:

  • Executes stock-to-sales processes and presentation standards
  • Is knowledgeable of trend and supports brand messaging
  • Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
  • Previous experience in a retail environment - not a must.
  • An awareness of the Anthropologie brand and its appeal to the local market.
  • Strong communication skills.
The Perks

Work Life Balance:

  • 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing:

  • Employee Assistance program to support with mental, physical and financial health
  • Discount off external gym memberships
  • Private Medical Insurance for eligible employees

Employee Discounts:

  • Up to 40% employee discount at all URBN Brands

Travel:

  • Season ticket loan for eligible employees
  • Cycle to work scheme for eligible employees

Continued Development:

  • We offer structured support within the business alongside continued learning and development

#AnthroEU #LI-TS1

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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