Temp Customer Service Agent

Mulberry Recruitment; Remote; GBP 20,000 - 25,000; Part time

Job summary

A recruitment agency is looking for a Temp Customer Service Agent for a night shift role. This position allows you to work from home full-time, providing customer support during overnight hours. Responsibilities include managing customer relationships, answering queries via email and phone, and working with colleagues on successful campaigns. Ideal candidates should have strong communication skills and the ability to manipulate data effectively.

Qualifications

• Strong communication skills for handling customer interactions efficiently.
• Ability to manage relationships and coordinate project requirements.
• Experience in data manipulation and presentation.

Responsibilities

• Manage relationships and brief project requirements.
• Answer emails and calls promptly.
• Collaborate with colleagues on successful campaign execution.
• Manipulate and present data results.
• Liaise with customers throughout the project.

Skills

Relationship management

Communication skills

Data manipulation

Initiative

Job description

Temp Customer Service Agent - Nights - Homebased

Location: Work From Home

Type: Temporary

Hours: Full Time, Mon-Fri, 12am - 9am

Our client is looking to recruit Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time and the hours will be full time, night shifts.

Daily Duties

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co‑ordination processes
• Ability to use own initiative and apply common sense to all work situations