System jobs in United States

Internal job ref: 24072025145421

Status: Full Time

Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role

Are you a confident communicator with a passion for helping customers improve their homes? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you!

We’re looking forOutbound Call Centre Agentsto join ourNational Contact Centre Team. This is ahybrid role, offering flexibility to work both from home and our modern office.

About the Role

As aLead Generation Specialist, you’ll be makingproactive outbound callsto ourexisting customer base—people who have previously purchased from us. Your mission? To reconnect, build rapport, and identify new opportunities forhome improvement solutions.

What You’ll Be Doing

• Making outbound calls to warm leads (existing customers)
• Building relationships and identifying customer needs
• Promoting our range of home improvement products and services
• Generating qualified leads for our sales team
• Meeting and exceeding performance targets

What We’re Looking For

• Previous experience incall centre,sales orlead generation(preferred but not essential)
• People from estate agency, retail or hospitality roles tend to do well
• Excellent communication and interpersonal skills
• Motivated, target-driven, and resilient
• Comfortable working with CRM systems
• A passion for customer service and home improvement

What’s in It for You

• Basic salarypluson target commission– earn up to£9,000 annually in bonuses
• Hybrid working model– enjoy the best of both worlds
• Structured on-the-job training and mentorship
• 31 days holiday, increasing with service, plus an additional paid day for your birthday!
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders
• Heavily discounted employee purchase scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
• Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!

Ready to take the next step in your career? Apply today and help our customers create the homes they’ve always dreamed of!

Keywords to Help You Find Us

Outbound Sales | Lead Generation | Call Centre Jobs | Hybrid Call Centre Role | Customer Retention | Home Improvement Sales | Warm Leads | Commission-Based Sales | Contact Centre Careers | Sales Agent | Telemarketing | Remote Sales Jobs | Customer Engagement | UK Call Centre Jobs

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

*First Name:

*Last Name:

*Email Address:

Home Phone:

*Please enter a cover letter below.

By choosing to continue you will register your CV with Anglian. We will use your contact information to send you relevant jobs that match your criteria.

By sharing your data with us, your information can be accessed by Anglian Home Improvements.

GDPR stands for The General Data Protection Regulation. It’s the successor of the data protection act for EU residents. These rules will be enforced from May 2018 and will raise the bar on privacy standards for how businesses obtain, process and store your data.

We have your data because you have submitted your CV or a job application via a career microsite, or through a social media campaign advert. You will have ticked a box to confirm your consent for us using your data in this way.

Your data will be stored on our server and within our Applicant Tracking System, both of which are fully secure. In addition to this, we use analytical tracking software to improve your user experience.

You may at any time request the right to be forgotten. Please contact us if you would like your details and associated records removed from our systems, and we will notify you once this has happened.

Similarly, if you wish to make any changes to the data we hold about you then get in touch and we will make the relevant changes for you.

Changes made to data, or the removal of data will be logged by our system for audit purposes.

You have the right to access any data that we hold about you. You may submit a request to access this data verbally, electronically or in hardcopy. All data that you have supplied, such as your CV, application forms, and any recruiter notes and comments will be made available to you free of charge. The system will log the event for audit purposes.

Anglian is interested in finding talented, ambitious and driven people to join our team. We look forward to hearing from you!

Upload your CV

By choosing to continue you will register your CV with Anglian. We will use your contact information to send you relevant jobs that match your criteria. All CV’s will be viewable across the Anglian recruiter network.