SUPPORT SERVICES SUPERVISOR

U.S. Army; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national defense organization is seeking a Support Services Supervisor to manage a variety of administrative functions, including personnel management, program oversight, and records management. The ideal candidate will have supervisory experience and a strong background in administrative tasks. Responsibilities include planning administrative activities, ensuring compliance with regulations, and overseeing the management of essential resources. This position is vital to supporting operational objectives and requires effective leadership skills.

Qualifications

• Must have supervisory experience in administrative tasks.
• Ability to manage programs and resources effectively.
• Expertise in records management within governmental frameworks.

Responsibilities

• Manage administrative support services for operations.
• Plan and supervise administrative activities.
• Ensure compliance with records management standards.

Skills

Supervisory skills

Program management

Records management

Job description

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

This National Guard position is for a Support Services Supervisor, Position Description Number T5123P01 and is part of the Information Management / G6 of the Vermont Army National Guard.

This position is also advertised as a Title 32 vacancy announcement under VT-12848021-AR-25-38.

Duties

The primary purpose of this position is managing, planning, and coordinating a variety of administrative support services for an installation and/or state operations, to include, but not limited to, communication, correspondence, records management, mail and task management, procurement, budget, protocol, reports, personnel, and special programs.

MAJOR DUTIES:

• SUPERVISORY: Plans, organizes, assigns, controls and evaluates the work of personnel. Establishes major project goals, objectives and priorities; keeps informed of progress and major problems; and provides program guidance and direction as required. Identifies requirements and plans for, organizes, and distributes authorized personnel resources. Performs full range of supervisory personnel management functions (i.e., determining work assignments, interviewing and making selections for subordinate positions, evaluating performance of subordinates, approving and regulating leave, resolving employee complaints, maintaining discipline, identifying training needs and obtaining necessary training). Develops performance standards and evaluates work performance using DoD Performance Management and recommends awards and bonuses. Identifies development and training needs of employees and recommends awards and bonuses. Hears and assists in the resolution of employee grievances. Enforces and recommends disciplinary measures. Ensures employee job performance standards are consistent with organizational goals and that standards are fair, measurable and accurately evaluated. Hears and resolves group or individual grievances or complaints. Reviews disciplinary cases and problems involving employees, assuring that prompt corrective measures are taken and that action is taken to prevent recurrence. Ensures subordinate employees' job descriptions are current, valid, and support command mission and objectives. Requests training for employees and ensures both assigned and detailed personnel are prepared and equipped for their assigned duties. Mentors both civilian and military personnel in their career development planning.
• PROGRAM MANAGEMENT: Plans, programs, coordinates, and directs the administrative functions of the installation and/or state. Provides overall technical and administrative direction to administrative support activities, including mail management/distribution, records management, reprographics, Privacy Act program, Freedom of Information Act (FOIA) program, printing services management, publications management and supply, micrographics, administrative budget, military correspondence, forms management and field printing (multi-function devices). Manages and uses funds allocated for operation of the branch. Supports the Program Objective Memorandum (POM) process by defining funding requirements and the development of sound and defendable program resource requirements. Forecasts funding requirements and identifies required resources to carry out the resulting programs. Serves as a Contracting Officer Representative (COR) for purchase and lease agreements and reviews contracting documents to assist in vendor selection.
• RECORDS MANAGEMENT: Serves as the organization's principal staff action officer responsible for Activity records management. Supports official records and information management programs and initiatives. Controls, organizes, guides, and trains staff to achieve Activity information resource goals and objectives. Guides others, developing records management objectives and informing staff of related goals, revised policies, new and revised requirements, and guidance to accomplish new tasks. Directs, controls, implements, and executes various higher headquarters directives. Conducts studies, resolves problems, and provides advice and assistance to Activity organizations for both automated and manual record-keeping systems. Implements records management with directorates and units within the installation and/or state. Coordinates with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program. Acts as the Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state. Reviews and approves agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD), and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system.

**REFER TO PD FOR FULL LIST OF DUTIES/RESPONSIBILITIES**

Requirements

• Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
• Males born after 31 December 1959 must be registered for Selective Service.
• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Must possess and maintain a valid driver's license.
• Must be able to obtain and maintain the appropriate security clearance of the position.
• May occasionally be required to work other than normal duty hours; overtime may be required.
• Selectee will be required to wear the military uniform.
• Must possess privileged level permissions, to manage official records within system of records platforms.
• The work may require the incumbent to drive a motor vehicle; if so, a valid driver's license is mandatory.
• May require travel in military and/or commercial aircraft to perform temporary duty assignments.
• Must be able to obtain and maintain secret security clearance in support of management of official mail, records, and printing/publications. IAW AR 25-51, AR 25-30.