member of the CMS Programme Board

Torbay and South Devon NHS Foundation Trust; Torquay; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare organization in Torquay is seeking a senior professional to lead the CMS Programme, providing strategic and operational leadership to drive service improvement. This high-profile role involves managing system implementation, overseeing cross-functional teams, and ensuring compliance with statutory requirements. Ideal candidates will have significant experience in transformation projects and strong leadership capabilities. The organization promotes a supportive work environment and offers flexible working for staff carers.

Benefits

Flexible working for carers

Commitment to diversity and inclusion

Investments in staff development

Qualifications

• Significant experience in leading systematic transformation projects.
• Demonstrated ability to manage teams and collaborate with senior leaders.
• Strong understanding of statutory requirements including Care Act and GDPR.

Responsibilities

• Lead the redesign and implementation of the CMS system.
• Oversee system design and coordinate cross-functional teams.
• Manage risks and develop mitigation plans to protect reputation.
• Ensure operational readiness with training strategies.
• Act as a core member of the Programme Board presenting updates.

Skills

Leadership

Strategic thinking

Change management

Process redesign

Stakeholder engagement

Job description

You will lead and be accountable for the Adults' elements of the CMS Programme practice and process work plan, as well as the shared responsibilities across teams. A senior professional within the directorate, providing strategic and operational leadership to drive through service improvement and business transformational change required for the programme. To act as the champion of the CMS Programme, champion the change and help embed the behavioural changes required to deliver the programme and realise the benefits of the change.

This role will ensure connectivity and expertise within and between existing improvement activities of significant strategic importance.

Lead the CMS system implementation and service improvement activity. Review and challenge existing practices to maximise efficiency and deliver benefits.

You will identify support required, help achieve clarity of purpose, benefits and, ultimately, value for money.

Reports to the Associate Director of Operations – Adult Social Care, accountable for CMS Programme delivery. Torbay Adult Social Care Operational teams are critical to delivering the ambitious changes that Adult Social Care (Torbay) are required to deliver as part of TSDFT's contract with Torbay Council. You will be based with the Adult Social Care Operational team and work with staff at all levels across the services and within partner organisations.

• Leading the redesign of processes and services to maximise benefits from the new CMS system, improving efficiency while maintaining quality.
• Overseeing system design workplans and coordinating cross‑functional teams for development, testing, and implementation, including user acceptance testing (UAT).
• Managing risks and issues, developing mitigation plans, and resolving high‑profile challenges to protect organisational reputation.
• Ensure operational readiness by working with the training lead and key stakeholders to shape the workforce training strategy, support delivery, and oversee the development of user‑focused training materials and staff briefings to embed new ways of working.
• Acting as a core Programme Board member, preparing reports, presenting updates, and ensuring agreed actions are implemented within Adult Social Care.
• Working closely with senior leaders to align programme priorities with operational needs and resolve issues quickly.
• Building strong relationships with stakeholders, elected members, and partners to support collaborative working.
• Ensuring compliance with statutory requirements (Care Act, GDPR, safeguarding) and corporate policies.
• Providing high‑level advice to Directors and the Senior Leadership Team on programme progress and strategic implications.
• Managing resources effectively, making informed decisions on staffing and budgets, and overseeing performance management to ensure expected outcomes.

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high‑quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a carer‑friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

+ We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.

+ Please read the job description carefully and tailor your application to reflect the requirements of the role.

+ Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.

+ Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.

+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.

+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.

+ It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

As a senior member of the CMS Programme Board, you will provide expert advice and operational insight to support key decisions and ensure successful delivery of the programme. This is a high‑profile role requiring strong leadership, strategic thinking, and the ability to manage complexity and ambiguity while driving transformational change.