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Antenatal Newborn Screening Failsafe Officer - Band 4

Part Time - 22.50 h/w, Fixed Term - upto end of March 26

Are you an organised, proactive and compassionate administrator looking to make a real difference in maternity care?

Croydon Health Services NHS Trust is looking for a Failsafe Officer to join our Antenatal and Newborn Screening (ANNB) team, helping us deliver safe, high-quality care from the very beginning of life.

In this vital role, you'll work as part of the maternity screening team to support the delivery of six national screening programmes for pregnant women and newborns.

You will play a key role in managing data, monitoring failsafe systems, and ensuring timely follow-ups so no critical steps are missed. From communicating with healthcare professionals to analysing performance data, your work will directly impact the safety and wellbeing of families across Croydon.

We're looking for someone who:

Has strong NHS administration experience and excellent IT skills (especially with Excel and patient record systems like Cerner or BadgerNet).

Is confident working independently and managing sensitive information with accuracy and professionalism.

Has knowledge of antenatal and newborn screening pathways--or a willingness to learn quickly.

Brings excellent organisational and communication skills to a fast-paced, patient-centred environment.

Interview Date - TBC

• Maintain accurate and secure screening databases for all antenatal and newborn screening programmes.
• Ensure all patient records and data are recorded, updated, and audited according to national standards and Data Protection policies.
• Monitor failsafe systems to ensure timely screening, follow-up, and results reporting across all six national screening programmes.
• Identify and act on potential breaches, coordinating with relevant teams to prevent delays.
• Collaborate closely with midwives, sonographers, neonatologists, GPs, laboratories, and external stakeholders.
• Respond to queries, abnormal results, and outstanding screenings, escalating to the Screening Coordinators when required.
• Generate reports for KPIs, audits, and annual reviews.
• Present data findings at clinical and audit meetings using tools like Excel and PowerPoint.
• Contact patients when necessary to arrange follow-up appointments or investigations.
• Handle sensitive information with professionalism and compassion.
• Prepare and manage documentation, including pathology results, patient notes, and referrals.
• Assist in investigations of screening incidents and help maintain a safe clinical environment.
• Use systems such as Cerner, BadgerNet, and Viewpoint to track and update screening activities.

• Good general education, at least up to GSCE level or equivalent.
• Good standard of written and spoken English
• Diploma level or equivalent experience (relevant to role)

• Experience of working without direct supervision in a role requiring use of own initiative (2) Experience with dealing with the public (2) Comprehensive experience of using word processing and data analysis software packages e.g. Microsoft Excel, Word and Outlook
• Use of office information systems, working with confidential information
• Work with spreadsheets and/ or databases and NHS medical records
• Previous admin experience in the NHS
• IT experience on Cerner, Badgernet and Viewpoint
• Experience of computer systems, e.g. diary management and databases
• Demonstrates leadership skills

• Knowledge of the National Standards of the NHS Antenatal and Newborn Screening Programmes
• Failsafe systems and gathering information for reports from these systems
• Knowledge of the Newborn Bloodspot and Newborn Infant Physical Examination

• Clear & effective communication skills both verbal and written
• Good time management
• Ability to work to tight deadlines and under pressure
• Ability to respond to fluctuations in workload as demand dictates
• To be able to work as part of a team
• Organisational skills/ability to learn

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£32,199 to £34,876 a yearpro rata, inc HCAS (Outer)