Software jobs in United Kingdom
ICT Service Desk Analyst
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Senior Product Compliance Engineer
BAE Systems
Lead RF Propagation Systems Design Engineer (Defence)
Logik Source
Project Manager
Hiscox Inc.
Discover more opportunities than anywhere else. Find more jobs nowHealth and Wellbeing Advisor
Aureos
Customer Experience Coordinator
Johnson Controls
Security Architect - Cloud Risk and Controls
UK Health Security Agency
Connect with headhunters to apply for similar jobsRemote Project Manager
Mane Contract Services
Product Manager - Data and Platforms
Anglian Water Services Ltd
Purchase Ledger Administrator
Bents Garden & Home
Senior Backend Engineer (NestJS / AWS)
Eequ
Business Manager - Corporate Services
Ministry of Justice
Customer Resolution Officer
Dwr Cymru Cyf
Principal Digital Signal Processing Engineer
Cambridge Consultants Ltd
IT Project Manager - SuccessFactors Implementation
Apex Recruitment
IT Risk and Controls Consultant
The National Farmers Union Mutual Insurance Society Limited
Electronics Engineer - Consultant
Awerian Ltd
Housing Options Team Leader (P01769)
Welwyn Hatfield Borough Council
Secretarial Admin Assistant
East Sussex Healthcare NHS Trust
Apprentice Accounts/Finance Assistant
Krones
ICT Service Desk Analyst
The Service Desk is the single point of contact for all Digital related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust within agreed service levels and clinical / business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and / or new software requests. Other teams in the Digital Services Department, such as Field Support, Systems Support, Information Governance and Infrastructure, support the Service Desk.
- Telephone Call and Live Chat Handling
- Incident Management
- Service Request Management
- Problem Management
- Knowledge Management
- Service Asset and Configuration Management
- First Level remote support
- Providing excellent customer service
- Service Level Monitoring
- Contribution to the Continual Service Improvement Plan
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.