Shop Assistance jobs in United Kingdom

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2,500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

THG Nutrition is one of the world’s leading players in online sports and nutrition retail. Our brands are breaking boundaries and growing at a relentless pace.

We’re home to the world’s largest online sports nutrition brand Myprotein, including its family of brands Myvegan, Myvitamins, MP Clothing and Myprotein Pro. All are loved and trusted by millions of fans worldwide.

With everything from manufacture and new product development to content creation, marketing and logistics delivered in‑house, THG Nutrition is perfectly positioned to consistently deliver rapid growth in a fast‑moving, global industry. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience, anywhere in the world.

THG HQ, WA15 0AF - Fully office based

Myprotein are looking for a Country Executive – Greece who will take ownership of the Greek market for Myprotein. You will manage all aspects of the market: site performance, content, traffic acquisition, conversion optimisation, brand presence, and growth initiatives.

• Overall responsibility and management of Myprotein Greece – including product reviews, product content, social media and forums.
• Monitoring key site metrics including GP, Conversion Rate, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.
• Using analytics and our in‑house reporting platform to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy for the Myprotein Greece site.
• Working closely with the digital marketing team to identify new and innovative ways to drive traffic to the brand’s websites as well as developing and improving traffic from existing channels.
• Identifying new and innovative ways to drive traffic to the Romanian website as well as developing and improving traffic from existing channels.
• Share valuable insights on customer behaviour and trends using our in‑house data & technology platform.
• Monitoring conversion of key landing pages to improve where necessary.
• Calculate commercials for onsite promotions to ensure GP targets are met.
• Working with the relevant marketing teams to drive new customer acquisition at the lowest cost possible.
• Developing relationships with key websites, prioritising new customer acquisition at the lowest cost possible.
• Work in synergy with the rest of the Myprotein team to identify new growth opportunities and ways in which to improve our brand reputation and presence.
• Deliver best‑in‑class customer experience partnering closely with design and editorial teams to brief and build engaging product pages that provide the customer with relevant information, advice and conversion opportunity.

• Fluent Greek and English speaker.
• University Degree preferred.
• Experience in a similar online trading role is preferred.
• Strong academic track record.
• Strong interest in Digital marketing channels and e‑commerce.
• Proven communication and influencing skills.
• Commercially astute, ambitious and highly intelligent individuals who are hungry for success and genuine responsibility.
• Entrepreneurial thinkers are welcome – those able to think outside the box best suited to a true ‘start‑up’, agile environment with early responsibility for key decision making.

• Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
• Develop your expertise through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12‑months.

• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our in‑house CBT therapist.
• Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.
• State‑of‑the‑art on‑site gym.
• Access to our on‑site physio.

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On‑site staff shop.
• Access to on‑site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.