1,960

Service Desk Analyst jobs in United Kingdom

Estates Helpdesk Operator – CAFM & MS Office

Manchester University NHS Foundation Trust

Manchester
On-site
GBP 24,000 - 27,000
15 days ago
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Rural Farm Business Advisor & Strategy Consultant

Agricultural and Farming Jobs Agency

Bury St Edmunds
On-site
GBP 38,000 - 40,000
15 days ago

Service Desk Consultant - Level 2

Technology Services Group

Glasgow
On-site
GBP 34,000 - 40,000
15 days ago

Service Desk Team Lead: Lead, Automate & Elevate IT Support

Solutions IT

Welshpool
Hybrid
GBP 45,000 - 60,000
15 days ago

Customer Service Team Member

Travail Employment Group

Worksop
On-site
GBP 24,000 - 29,000
15 days ago
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IT Helpdesk Analyst for Manufacturing Ops

Winsearch

Birmingham
On-site
GBP 30,000 - 40,000
15 days ago

Helpdesk Advisor

Nouvo Recruitment

Hemel Hempstead
On-site
GBP 25,000 - 30,000
15 days ago

Customer Services Supervisor

Meridian Business Support

Cadbury
On-site
GBP 30,000 - 45,000
15 days ago
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IT Support Analyst: M365 & Networking (On‑Site)

Pathfinder

Liverpool City Region
On-site
GBP 30,000 - 33,000
15 days ago

IT Support Analyst

Pathfinder

Liverpool City Region
On-site
GBP 30,000 - 33,000
15 days ago

Agricultural Management Consultant

Agricultural and Farming Jobs Agency

Bury St Edmunds
On-site
GBP 38,000 - 40,000
15 days ago

Global 1st-Line IT Support Engineer (Junior)

Alpha FMC

United Kingdom
On-site
GBP 30,000 - 40,000
15 days ago

IT Support Specialist - Helpdesk, Deployments & On-Call

Butler Snow LLP

Birmingham
On-site
GBP 37,000 - 53,000
15 days ago

Service Desk Team Leader

Solutions IT

Welshpool
Hybrid
GBP 45,000 - 60,000
15 days ago

Remote Senior Infrastructure Consultant – Enterprise Networking

Trades Workforce Solutions

United Kingdom
Hybrid
GBP 50,000 - 70,000
15 days ago

Technical Service Delivery Manager

Trades Workforce Solutions

Redhill
On-site
GBP 55,000 - 60,000
15 days ago

Service Desk Team Leader - Ref: V331

Total Integrated Solutions Ltd

East Midlands
On-site
GBP 30,000 - 35,000
15 days ago

Remote BMS Helpdesk Technician

Trades Workforce Solutions

Blantyre
Remote
GBP 60,000 - 80,000
15 days ago

RISE Enterprise Architect - Driving Adoption and Business Outcomes

SAP SE

Greater London
On-site
GBP 85,000 - 115,000
15 days ago

Service Desk Team Lead: SLA-Driven, Client-Facing

Total Integrated Solutions Ltd

East Midlands
On-site
GBP 30,000 - 35,000
15 days ago

IT Support Analyst

ECS Resource Group

United Kingdom
On-site
GBP 60,000 - 80,000
15 days ago

Strategic Enterprise Architect — SAP & AI Enablement

SAP SE

Greater London
On-site
GBP 85,000 - 115,000
15 days ago

MOD Tech Service Delivery Manager - Flexible Hours

Trades Workforce Solutions

Redhill
On-site
GBP 55,000 - 60,000
15 days ago

IT Support Analyst

Butler Snow LLP

Birmingham
On-site
GBP 37,000 - 53,000
15 days ago

Banking API Strategy Lead – Enterprise Architect

Venn Group

Greater London
On-site
GBP 100,000 - 125,000
15 days ago

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Estates Helpdesk Operator – CAFM & MS Office
Manchester University NHS Foundation Trust
Manchester
On-site
GBP 24,000 - 27,000
Full time
15 days ago

Job summary

A prestigious healthcare foundation in Manchester is seeking a Business Support and Helpdesk Officer to provide essential support to clients. The role involves delivering high-quality helpdesk services, utilizing CAFM systems for effective communication, and maintaining confidentiality in all interactions. Ideal candidates will have experience in administrative settings and possess strong problem-solving and communication skills. Competitive salary of £24,937 to £26,598 per annum offered for this vital position within the team.

Qualifications

  • Experience in a CAFM helpdesk system and administrative setting.
  • Ability to work under pressure and manage priorities.
  • Previous experience in an NHS administrative setting.

Responsibilities

  • Provide help-desk service for EFM team and contractors.
  • Record work and monitor workflow via CAFM system.
  • Liaise with staff and stakeholders in person and via phone.

Skills

MS Office proficiency
Problem-solving
Communication skills
Team collaboration

Education

A level or equivalent
RSA level 3 or NVQ/diploma in administration or business level 4
Evidence of professional development

Tools

CAFM systems
Electronic filing systems
Job description
A prestigious healthcare foundation in Manchester is seeking a Business Support and Helpdesk Officer to provide essential support to clients. The role involves delivering high-quality helpdesk services, utilizing CAFM systems for effective communication, and maintaining confidentiality in all interactions. Ideal candidates will have experience in administrative settings and possess strong problem-solving and communication skills. Competitive salary of £24,937 to £26,598 per annum offered for this vital position within the team.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.