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Howden

northampton, United Kingdom

Other

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Yes

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6

31.05.2025

15.07.2025

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Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

The Administrator will provide support to other members of the Security & Counterparty team, or directly to internal clients of the Operating Entity by delivering effective and compliant on boarding of clients, insurers and other counterparties. They will assist with the creation, maintenance and integrity of broking system account records.

You will ensure that responsibilities and agreed objectives are completed in accordance with the relevant Company and/or Group policies, and consistent with their assigned responsibilities.

What you’ll do:

• Working with senior team members, you will determine own work priorities and activities in line with agreed objectives to ensure the achievement of the Business Plan.
• Acts as a point of liaison between the Business Units and other members of the team, referring more sophisticated queries, where this is appropriate
• Maintains records to produce metrics and updates measures to ensure their continued efficiency
• Provides input into the plans of the wider Security & Counterparty team in order to ensure these include appropriate considerations for delivery.
• Manages assigned projects and contributes to other projects as the need arises
• Provides relevant management information to senior management
• Develop technical expertise in relation to Insurer Terms of Business Agreements and the provision of mentorship to the Business Units
• Assists the business to complete Agency/Intermediary questionnaires and other onboarding documents
• Works with more senior members of the team to capture and utilise information contained within the Company systems.
• Ensures up to date records are maintained at all times on the Company systems
• Responds appropriately to urgent issues as they arise

Who we’re looking for

• Preference will be given to applicants who have an understanding of regulations within the insurance broking industry or who have studied insurance or commerce as part of their education
• Experience of operating in the compliance department/Security & Counterparty department of a public company in the UK regulatory environment, would be preferred but is not crucial as full training will be given
• Good written and oral communication skills.
• Self motivated
• Analytical and problem solving skills.

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.