Operations Analyst jobs in United Kingdom

Job summary

A leading global payments technology company in Basingstoke is seeking an Associate Network Analyst to join their Global Network Operations Centre. This role involves monitoring network issues, managing incidents, and ensuring client connectivity. Candidates should have a Bachelor's degree or equivalent experience, along with foundational knowledge of network devices and incident management systems. Excellent communication skills and attention to detail are essential for success in this on-site position.

Qualifications

• Bachelor’s degree or 3+ years of relevant work experience.
• Good time management and ability to handle multiple priorities.
• Basic knowledge of network devices and incident management systems.

Responsibilities

• Communicate effectively throughout the incident management process.
• Track, update, and resolve assigned incident tickets.
• Use judgment in prioritizing incidents and escalating critical issues.