Operations Analyst jobs in United Kingdom

Hybrid with 2 days a week in the office, with Wednesdays mandated. Based in either Edinburgh or Bath.

Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.

We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.

We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.

Check out the Seccl website for the latest on our products and our mission to shape the future of investments.

We’re looking for a Junior operations analyst looking to join our Reconciliations team. You will be looking to begin a career in Financial Services, and keen to focus within the fintech space. You will join a small team of five, responsible for verifying the accuracy of the £multi-billions of investments and cash we hold on behalf of our clients, investigating any issues and ensuring they are resolved promptly. You’ll be a natural problem-solver, with a can-do attitude and be comfortable adapting to rapidly changing scenarios as they arise. Highly numerate and capable of quickly understanding complex situations and explaining them concisely to any stakeholders. You will work closely with all areas of the Operations team to ensure we maintain high standards of service during an exciting period of accelerated growth.

• Performing a variety of cash and stock reconciliations, using external and internal data.
• Using internal systems to identify discrepancies, understand their cause and report to corrective teams.
• Working as part of a small team, using effective communication to ensure daily tasks are completed with a high degree of accuracy.
• Maintaining ownership of any request until resolution and meeting agreed SLAs.
• Taking ownership of key operational processes within the operations domain.
• Identifying and resolving technical issues, working with a range of workflows, and utilising a variety of collaborative applications.
• You’ll find that your work alignment will change from time to time as the business grows to meet the changing demands of a rapidly scaling Operations function.

• You have a willingness to learn about products, technology and investment wrappers.
• You have experience operating in a fast-paced environment where juggling multiple tasks simultaneously is common.
• You have a willingness to learn more about, and take ownership of, processes and customer outcomes.
• Enjoy working with numbers, are assiduous with a high attention to detail, and a solid problem-solver.
• You have strong communication, organisational skills and an eye for accuracy
• You are a team player who is customer and delivery focussed and wants to gain new skills on the journey.
• You have an interest in modern data technology and may have played around with basic coding, databases and APIs.

• You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression
• You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet
• You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen
• You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty

We offer a generous mix of benefits for the things that really matter to our people, including:

• A salary of £27,000 – dependant on experience + reviewed annually
• 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
• Two volunteering days per year
• Option to work abroad for up to six weeks a year
• Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
• Length of service award – one month paid sabbatical at eight years
• 6% employer pension contribution, and life assurance
• Private medical insurance with AXA Health
• Enhanced Parental leave
• MacBook and up to £500 home office set up budget
• £750 per person learning budget
• Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
• Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
• Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
• Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

We\'re proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.

Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team.

Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

• First stage – 45 mins competency-based interview with the hiring manager & Senior operations analyst.
• Second stage – 30-45 mins competency-based interview linked to our operating principles and ways of working.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying.

Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box.We’d love to hear from you!