Sales Operations Analyst

Fortinet; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading cybersecurity firm in Greater London is seeking a Sales Operations Analyst to provide operational and analytical support to the sales organization. The role involves driving forecast accuracy, ensuring data management excellence, and delivering analytics to inform business decisions. Ideal candidates will have advanced proficiency in Excel and experience with Salesforce. The company promotes a diverse and inclusive work environment while offering a competitive Total Rewards package.

Benefits

Total Rewards package

Welcoming work environment

Qualifications

• Strong computer skills, particularly advanced Excel.
• Experience with Salesforce; knowledge of Tableau is a plus.
• Customer-service mindset with proactive problem solving.
• Ability to work effectively under pressure and manage multiple priorities.

Responsibilities

• Drive forecast accuracy through metrics and analysis.
• Ensure opportunity and pipeline management excellence.
• Support QBRs and strategic planning cycles.
• Serve as first-line administrative contact for sales teams.
• Identify and resolve operational issues within your scope.
• Deliver reporting and analytics to support business decisions.
• Build and maintain Salesforce reports and dashboards.
• Manage end-to-end quota collection process.

Skills

Advanced Excel proficiency

Salesforce experience

Customer-service mindset

Excellent communication skills

Problem-solving skills

Ability to manage multiple priorities

Flexibility and adaptability

Strong verbal and written skills

Tools

Salesforce

Tableau

Job description

Sales Operations Analyst

Role Overview:

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Sales Operations Analyst to contribute to the success of our rapidly growing business.

As a Sales Operations Analyst, you will be an essential business partner to the EMEA Sales organization. You will provide operational, analytical, and administrative support to a designated group of field and inside sales professionals, ensuring they have the tools, insights, and processes needed to drive performance and deliver results.

As a Sales Operations Analyst, you will:

• Drive forecast accuracy through metrics, analysis, and inspection, partnering closely with sales leaders.
• Ensure opportunity and pipeline management excellence, including data hygiene and process adherence.
• Support QBRs, strategic planning cycles, and other field-facing activities with sales leadership.
• Serve as the first-line administrative contact for Field Sales and Inside Sales teams.
• Identify, analyze, and resolve operational issues within your scope, collaborating with supervisors, peers, technical support, and cross-functional teams as needed.
• Maintain a positive, professional, and solutions-oriented approach in all interactions.
• Deliver reporting, analytics, and data interpretation to support business decisions.
• Build and maintain ad hoc Salesforce reports and dashboards.
• Manage the end-to-end quota collection process for the GRAD organization you support.
• Provide administrative input and guidance to support the forecast process for the GRAD.
• Deliver ad hoc training to sales teams as required.

We Are Looking For:

An insightful and influential collaborator who thrives in a fast-paced environment and enjoys partnering with diverse stakeholders. We encourage you to apply if you bring the following qualities:

• Strong computer skills, including advanced Excel proficiency.
• Experience with Salesforce; knowledge of Tableau is a plus.
• A customer-service mindset with a proactive approach to problem solving.
• Ability to work effectively under pressure and manage multiple priorities.
• Flexibility and adaptability in a constantly evolving environment.
• Excellent communication skills and the ability to collaborate across departments.
• Proven ability to remain composed under stress and respond thoughtfully and efficiently to requests.
• A self-starter who can work independently and as part of a team.
• Strong verbal, written, and interpersonal skills.

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from individuals of all backgrounds, identities, and lived experiences. Explore our welcoming work environment designed for a rewarding career journey, supported by an attractive Total Rewards package that promotes your overall health and financial well-being. Join us in delivering solutions that make a meaningful and lasting impact for more than 660,000 customers around the world.

We will only notify shortlisted candidates.

Fortinet will not entertain unsolicited resumes. Please refrain from sending them to any Fortinet employees or email aliases. Should any agency submit resumes to Fortinet, such resumes, if considered, will be treated as having been provided free of any associated fees or charges.