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Marketing Assistant-Jobs in Großbritannien

Sales Operations Manager

OakNorth

City Of London
Vor Ort
GBP 60.000 - 80.000
Vor 9 Tagen
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Sales Operations Manager
OakNorth
City Of London
Vor Ort
GBP 60.000 - 80.000
Vollzeit
Vor 9 Tagen

Zusammenfassung

A scaling fintech bank is seeking a Sales Operations Manager in London. This role involves driving CRM adoption, developing onboarding programs, and refining sales processes. Ideal candidates will have 4-7 years of experience in Sales Operations and strong analytical skills. The position offers a dynamic work environment with growth opportunities in both UK and US sales teams.

Qualifikationen

  • 4-7 years' experience in Sales Operations, Sales Enablement, or RevOps roles.
  • Proven track record of CRM adoption and process rollout.
  • Strong analytical skills with Salesforce reporting.

Aufgaben

  • Drive Salesforce CRM adoption and ensure data integrity.
  • Design structured onboarding for new hires.
  • Map and refine sales workflows for efficiency.

Kenntnisse

CRM adoption
Salesforce proficiency
Analytical skills
Excellent communication

Tools

Salesforce
Excel
Jobbeschreibung
Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are a scaling fintech and regulated UK bank, with a 10-year track record and a growing international footprint. Having lent over £13bn to date, we are now expanding rapidly across the UK and US. Our lending businesses are the engine of growth, complemented by newer lines in Business Banking and Personal Savings. We pride ourselves on a dynamic, entrepreneurial culture - hungry, ambitious, and flexible - and we want to build processes that scale.

We are hiring a Sales Operations Manager to be the first dedicated hire supporting our sales organisation. This role will be a hands-on individual contributor who bridges sales, product, and operations, ensuring that our originators and support teams have the tools, training, and data to succeed. The role combines Sales Operations (CRM adoption, process design, data quality) with Sales Enablement (onboarding, training materials, playbooks). You\'ll work across both the UK and US sales teams, ensuring consistency and accelerating ramp-up as we scale.

What You'll Do
  • CRM Adoption & Data Quality
  • Drive Salesforce CRM adoption and usage across sales teams.
  • Ensure data integrity, accuracy, and completeness for better reporting and insights.
  • Work with Product to align CRM and lending systems with sales workflows.
  • Onboarding & Training
  • Design and implement structured onboarding for new hires across the UK and US.
  • Create training materials, playbooks, and collateral to shorten ramp time.
  • Run workshops and 1:1 coaching sessions to support adoption and skill-building.
  • Process & Insight
  • Map and refine sales workflows to make them more efficient without losing flexibility.
  • Build dashboards and reports to provide visibility on pipeline, productivity, and performance.
  • Partner with leadership to translate data into actionable insights and initiatives.
  • Change Leadership
  • Act as a player-coach: win buy-in by working alongside originators and support teams.
  • Drive behavioural change without "corporatizing" the culture.
  • Serve as the connective tissue between Sales, Product, and other functions.
What We're Looking For
  • 4-7 years' experience in Sales Operations, Sales Enablement, or RevOps roles.
  • Proven track record of CRM adoption and process rollout, ideally with Salesforce.
  • Experience building onboarding programs, training content, and playbooks.
  • Strong analytical skills - confident with Excel/Sheets and Salesforce reporting.
  • Excellent communicator who can influence and coach sales teams.
  • Hands-on, resourceful, and comfortable operating in a scaling business with ambiguity.
  • Financial services, fintech, or lending background a plus (but not mandatory).
Traits That Will Help You Succeed
  • Commercially aware - understands lending/deal cycles and can speak the sales team's language.
  • Player-coach - balances listening and guiding; credible with both originators and leadership.
  • Builder mentality - thrives on creating structure where little exists.
  • Pragmatic - can design processes that stick, without adding unnecessary friction.
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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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