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Application Developer
Job summary
A tech recruitment agency is seeking an Application Developer to support clients' SaaS platform. This role requires excellent troubleshooting and communication skills. You'll be first line support, diagnosing issues, and working closely with users to ensure a smooth platform operation. The opportunity exists for advancement into a senior Developer role. The position offers flexible working hours and professional development opportunities.
Benefits
Qualifications
- Ability to analyze logs and debug issues.
- Good base knowledge of web programming.
- Strong troubleshooting skills and familiarity with APIs.
Responsibilities
- Investigate and resolve application issues.
- Monitor system performance and identify potential issues.
- Assist with software deployments and configuration changes.
Skills
Tools
Location:Remote (monthly in-person meetings in Cardiff, South Wales)
Type:Full-time (37.5 hrs/week)
We're looking for a skilled Application Developer to help support our clients' platform and customers as they continue to grow. Our client is a small business, and this role, whilst exciting and varied, will require someone with a multi-faceted skillset to wear a 'numbers of hats'.
This is a problem-solving role that suits someone who enjoys working closely with both technical teams and end-users, and is passionate about delivering excellent customer experiences.
As an Application Developer, youll play a crucial role in BAU, ensuring the SaaS cloud platform runs smoothly for clients and internal users. Youll be the first line of technical expertise for troubleshooting, diagnosing, and resolving technical issues while contributing to system improvements and knowledge sharing.
Responsibilities
- Investigating and resolving application issues raised by users.
- Monitoring system performance and proactively identifying potential issues.
- Dealing with P2 to P4 tickets.
- Working directly with customers and internal stakeholders to understand and reproduce reported issues.
- Assisting with software deployments, updates, QA and configuration changes.
- Contributing feedback to improve platform stability, performance, and usability.
- Supporting integration work with client systems and APIs.
Experience needed
Experience in the tech stack (Node.js, Typescript, React, Nest.js, Postgres SQL, DynamoDB) is not required, but good base knowledge of web programming and fixing code-related and data issues is required.
- Ability to analyse logs, debug issues, and work with APIs.
- Familiarity with AWS Services (i.e. AWS CloudWatch).
- Strong troubleshooting and problem-solving skills
- Excellent communication skills, both written and verbal, when dealing with both technical teams and non-technical users
- Highly organised and able to manage multiple support requests concurrently
Nice-to-haves
- Experience with SQL (PostgreSQL, MSSQL, MySQL, etc.)
- Familiarity with monitoring tools and error reporting platforms
- Exposure to CI/CD pipelines and deployment processes
- Experience working in Agile environments
Remuneration Package
- Permanent contract
- Flexible working hours (core hours of 10 am - 4 pm)
- 10% of time allocated to professional development
- Company pension
- Training Udemy account available
The Application Developer has future opportunities to move into a senior Developer role.
If interested, please send your CV in today.
CI/CD BASIC Usability Pipelines Team Player Agile Articles Version Control React Salary AWS Communication Skills Software Development Continuous Improvement PostgreSQL Node.js TypeScript Technical Support Integration Troubleshooting Materials Git MySQL Documentation Software Engineering SQL Training Communication
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.