Key Account Manager jobs in United States

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

In your role as an Account Manager, no day will be the same, but your activities will include:

• Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
• Demonstrating innovative products and state-of-the-art software on-site.
• Developing ‘focus’ customers by building relationships and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.

At Hilti, we foster a passionate, inclusive, and performance-driven culture. You will be supported by colleagues and recognized for your results. Our offerings include:

• Extensive onboarding, training, and company events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

Key qualities and skills include:

• Customer-facing or sales experience in any industry.
• Solution-oriented mindset to identify customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full UK manual driving license; please disclose points and expiry dates if applicable.

Our team includes diverse backgrounds; some top account managers joined with no prior experience. Success depends on teamwork and ability, regardless of background. Please apply for only one role, as the team will assign the best fit. The application process involves uploading your CV, answering short questions, completing an online assessment, and a pre-recorded interview. If you need assistance, contact [emailprotected]. The process includes interviews, a 'day-in-the-life' field ride, and potentially travel expenses paid. If no current role fits, you may be kept in our talent pool. Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.