Key Account Manager jobs in United Kingdom

Department: Real Estate & SMG Sales

Employment Type: Full Time

Location: London, UK

Oxford Economics, a leading global economic and real estate research and consultancy firm, is looking to hire a highly motivated and ambitious candidate to manage and drive sales for the existing book of business across the European territory within the real estate sector.

As the Account Executive, you are responsible for managing Oxford’s real estate subscription clients across Europe, dealing with client enquiries, retaining subscription revenues, working with the business development team to identify up-sell potential and increasing usage of Oxford’s services across the client base.

• Increase usage of the subscription services and grow the client user base
• Identify upsell opportunities and cancellation risks and create a territory strategy with the ADAM to manage the existing book of business and against subscription sales targets and KPIs.
• Provide training on the services for new users as well as offer regular client updates
• Identify upcoming renewals more than three months out and communicate these with the ADAM.
• Answer any client questions and liaise with the relevant economists as required
• Communicate any cross-sell or up-sell opportunities.
• Become proficient at navigating the OE website and Global Economic Databank
• Become proficient at managing client notifications and other delivery options such as API and other 3rd Party compatible platforms.
• Working with marketing, send a monthly e-mail to RE clients updating them on product enhancements and other developments.
• Be proficient on Salesforce using it to track any client interactions, sales, uplifts and cancellations
• Become proficient on client usage software for internal reporting and client support
• Work with marketing to organise client events and webinars
• Manage client lists and chase clients on upcoming events and webinars
• Help organize client meetings and presentations with economists as required

• Work with the UK Manager and wider teams on any cross-border accounts that require support
• Communicate opportunities, challenges, product development requests and feedback to the ADAM.

• Fluent French and English a must, other European languages are a plus
• A University degree is required
• A proven, demonstratable account management or client relations track record.
• Must be highly organized and able to manage multiple projects at once
• Candidate must have strong presentation and writing skills
• Must have knowledge of Microsoft Word, Excel, and PowerPoint
• Must be a self-starter, with the drive to set and reach ambitious goals
• Must be a team player
• Must be able to travel and drive a car
• Phone and face to face sales experience.
• Any experience with commercial real estate (CRE) or CRE data services is a plus.

Oxford Economics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Here are some of the benefits we offer in the UK to ensure you feel valued, supported, and thrive at work:

• Private Healthcare
• Employee Assistance Program
• Enhanced Maternity and Paternity Leave
• Workplace Nursery Scheme
• Cycle to Work Scheme
• Hybrid/Flexible Working
• Team Gatherings and Connection Boost!