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Domestic Major Loss Adjuster
Job summary
A leading insurance company is seeking a skilled Loss Adjuster to manage high-value property claims in Hampshire and Sussex. This home-based position requires strong claims expertise and a full UK driving licence, with travel for customer visits. The ideal candidate will have professional qualifications, including Cert CII or CILA, and a commitment to customer satisfaction. The role comes with competitive pay, a company car, and generous benefits, including pension contributions and flexible working options.
Benefits
Qualifications
- Experience handling high-value claims preferred.
- Cert CII or CILA qualification is required.
- Strong grasp of insurance and underwriting principles.
Responsibilities
- Manage high-value property claims end-to-end.
- Provide exceptional service within financial authority limits.
- Travel across the UK for customer visits as required.
Skills
Education
Major & Complex Domestic Loss Adjuster – Hampshire and Sussex
Aviva is seeking a skilled Loss Adjuster to join our team, specializing in significant property claims. This home‑based role covers Hampshire and Sussex, requiring a full UK driving licence and residency in the region, as customer visits are essential.
- Manage high‑value property claims from start to finish, ensuring a customer‑centric and cost‑effective approach.
- Operate from home, with travel across the UK as needed—company car provided.
- Work within agreed financial authority limits and deliver exceptional service.
- Claims Expertise: Experience handling claims of £100,000 or more preferred.
- Professional Qualifications: Cert CII or CILA required; working towards Dip CII is a plus but not mandatory.
- Technical Skills: Strong grasp of insurance principles, subrogation, underwriting, and ABI report writing.
- Building Knowledge: Familiarity with property reinstatement, building regulations, and tendering processes is advantageous.
- Customer Commitment: Proven ability to manage claims end‑to‑end, always prioritising customer satisfaction.
- Competitive salary and benefits, including a company car and performance‑based bonus.
- Generous pension contributions and holiday allowance, with options to buy or sell days.
- Discounts on Aviva products and other retailers.
- Share schemes and supportive policies for parental and carer’s leave.
- Flexible benefits, including sustainability options.
- Opportunities to volunteer and participate in Aviva Communities.
- Comprehensive wellbeing support and tools.
Aviva is committed to inclusivity and welcomes applicants from all backgrounds. Flexible working arrangements are available, and every disabled applicant meeting the minimum criteria will be interviewed.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.