Liability Investigation and Report Adjuster - North East

Davies; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading claims management firm is looking for a Liability Investigation and Report Adjuster to manage claims in Northeast England. The role involves liaising with insurers and policyholders, investigating claims, and preparing reports. You'll enjoy a supportive environment with excellent benefits including flexible working, holiday purchase options, and professional development funding. Candidates should demonstrate strong investigative skills and a proactive approach. This is a home-based position requiring occasional travel. The company offers a collaborative culture and an investment in personal growth.

Benefits

25 days holiday

Leadership training programme

Pension plan

Employee volunteering programme

High Street discounts

Qualifications

• Ability to build strong relationships with clients and stakeholders.
• Knowledge of insurance claims processes.
• Competency in preparing detailed reports.

Responsibilities

• Liaise with Insurers, Policyholders, and Brokers.
• Investigate allocated claims and prepare reports.
• Determine appropriate actions for case resolutions.
• Continuously update technical knowledge relevant to the role.

Skills

Ambitious mindset

Strong investigative skills

Effective communication

Ability to work independently

Job description

Liability Investigation and Report Adjuster - North East

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Leeds

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
• Development, training, and professional qualifications

What will your day look like:

• Liaison with Insurers, Policyholders and Brokers
• Investigation of allocated claims in the field or from the desk
• Compilation of all necessary evidence and relevant documentation
• Preparation of Preliminary Reports detailing the evidence available and commenting upon Policy Indemnity, Legal Liability, Quantum, Advising on the Recommended Reserve and Tactics
• Determine appropriate action for resolution of the case
• Investigate all cases in accordance with the client’s requirements by referral to
• documented procedures at all times
• Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company
• All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements

Knowledge and Abilities:

The role would suit either a Casualty Adjuster/investigator who is ambitious and can demonstrate an ability to develop the skills and knowledge needed.

This role is Home Based covering caseloads in the Northeast England, predominantly North Yorkshire, Teesside, and Newcastle. Therefore, travel in this area is necessary.

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan