Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft

Jack and Jill AI; Remote; GBP 70,000 - 90,000; Full time

Job summary

A fast-growing enterprise AI platform in London seeks a Technical Program Manager to lead AI-driven solutions for enterprise customers. You will coordinate teams and drive technical projects, ensuring optimal integration of the next-generation agentic platform. The ideal candidate has over 5 years of experience in Technical Program Management, exceptional communication skills, and the ability to navigate both technical and non-technical domains. This role offers the opportunity to work closely with senior leadership in a dynamic environment.

Qualifications

• 5+ years in Technical Program Management or related fields.
• Strong debugging and troubleshooting instincts.
• Exceptional communication skills.

Responsibilities

• Coordinate internal and external teams for program execution.
• Lead technical projects and troubleshoot customer issues in real-time.
• Translate customer objectives into actionable technical plans.

Skills

Technical program management

Debugging

Stakeholder management

AI tools usage

Job description

Technical Program Manager

Drive AI-driven solutions for enterprise customers as a Technical Program Manager at Raft. This hands‑on role involves implementing, debugging, and optimizing our next‑gen agentic platform, coordinating internal and external teams, and translating technical needs into business impact. Ideal for a problem‑solver thriving in ambiguity and fast‑moving AI environments.

Company Description

Raft - Fast‑growing enterprise AI platform

Location

London, UK

Why this role is remarkable

• Operate at the heart of technology strategy in a cutting‑edge enterprise AI company, shaping its scaling journey.
• Work directly with enterprise customers to implement, debug, and optimize AI‑driven solutions using Raft's next‑generation agentic platform.
• Partner closely with senior leadership (CTO, CEO) and build systems with lasting impact in a high‑energy, multicultural environment.

What you will do

• Drive complex, fast‑moving programs, coordinating internal engineers, data scientists, and external customer teams.
• Lead short‑term technical projects to deploy and integrate our AI platform, debugging and troubleshooting customer issues in real‑time.
• Serve as the technical point of contact during deployment, translating customer objectives into actionable technical plans.

The ideal candidate

• 5+ years in Technical Program Management, Forward Deployed Engineering, or Customer Engineering in SaaS/AI.
• Deep comfort operating across technical and non‑technical domains, with strong debugging and troubleshooting instincts.
• Exceptional communication and stakeholder management skills, with daily use of AI tools in your workflow.

How to Apply

1. Visit our website.
2. Click "Speak with Jack".
3. Login with your LinkedIn profile.
4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
5. If the hiring manager would like to meet you, Jack will make the introduction.