Sage Intacct Support Consultant

Henley Morgan Limited; Remote; GBP 38,000 - 45,000; Full time

Job summary

A leading ERP recruitment specialist is seeking a Sage Intacct Support Consultant. This remote role involves logging and resolving support tickets, providing customer service, and applying Sage Intacct knowledge in practical settings. The ideal candidate will have Sage Intacct accreditation and experience in commercial support, ensuring customer satisfaction. A collaborative environment awaits you, with a focus on professional growth and development within a stable, flourishing organization.

Benefits

Competitive salary up to £45,000

Flexible remote working options

Career progression opportunities

Qualifications

• Sage Intacct accreditation is essential.
• Experience in providing commercial support for Sage Intacct is required.
• Must be confident in phone-based customer interaction.

Responsibilities

• Log, manage, and resolve Sage Intacct support tickets.
• Provide technical support to customers via phone and email.
• Deliver professional and clear customer service.

Skills

Sage Intacct accreditation

Commercial experience supporting Sage Intacct

Confidence handling phone-based customer support

Strong communication and documentation skills

Job description

Sage Intacct Support Consultant – Remote UK – Up to £45,000

Henley Morgan is recruiting an experienced Sage Intacct Support Consultant for a long-established UK Sage partner expanding its Sage Intacct support function due to continued customer growth.

This position suits a Sage Intacct professional who enjoys customer-facing support, problem solving and structured career development within a stable, profitable organisation.

About the Company

• Long-established UK Sage partner
• Top-tier Sage reseller with national client base
• Consistent year-on-year growth
• Significant investment in Sage Intacct projects and support
• Proven promotion paths from support into senior leadership
• Strong internal culture with excellent staff retention

The Role

You will join a dedicated Sage Intacct support desk, delivering high-quality technical assistance to customers while working closely with consultants and team leadership.

Responsibilities

• Logging, managing and resolving Sage Intacct support tickets
• Providing Sage Intacct support via phone and email
• Delivering professional, clear customer service
• Working collaboratively within a growing support team
• Applying accredited Sage Intacct knowledge to real-world client environments
• Supporting customer satisfaction and long‑term relationships
• Participating in ongoing training and progression toward consultancy

Required Experience

Essential

• Sage Intacct accreditation
• Commercial experience supporting Sage Intacct
• Confidence handling phone-based customer support
• Strong communication and documentation skills

Location

• UK based, remote‑first role
• Home working with optional weekly office attendance preferred
• Offices in Derby and Newcastle

Salary

• Up to £45,000 depending on experience + other perks!

How to Apply

Please apply ASAP with your CV to be considered for this position. You can also get in touch with me at: [e-mail] or 0207 096 0211

Henley Morgan is the leading specialist in ERP recruitment, supporting ERP professionals across the UK and internationally – www.henleymorgan.com

Keywords

Keywords:
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