Jobs in Cardiff, United Kingdom

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we’re not just providing security awareness training - we’re redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The QA Specialist (International) works on exciting projects with one of KnowBe4’s courseware development team. This role is to review course content and test course functionality. Attention to detail and thinking outside the box are necessary in order to identify issues that need to be addressed. The ideal candidate will collaborate with other QA specialists and eLearning developers in a fast‑paced environment, creating excellent eLearning content and providing feedback to team members that contributes to continuous improvement.

• Review and edit course scripts, descriptions, storyboards, and other deliverables
• Review graphics/art department deliverables to ensure the quality and adherence as storyboard dictates
• Test course builds, complete issue logs and re‑test fixes until the fix passes
• Communication with the team on these issues and provide feedback in a collaborative way that helps to make all the departments in courseware thrive
• Flexibility regarding working hours as they will be working with teams across different time zones
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

• Bachelor’s degree in related field
• Minimum 3 years of relevant experience working in eLearning QA
• Excellent communication skills, written and verbal
• Good communication skills in English.
• Able to correct others while, at the same time, encouraging them to improve their skills

We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request‑accommodation.