Application Support Engineer

TEAM; Remote; GBP 60,000 - 80,000; Full time

Job summary

A technology organization in the United Kingdom is seeking an Application Support Engineer to take ownership of Microsoft 365 and enhance the SharePoint intranet. The role requires providing day-to-day support, managing user access, and collaborating with an external service provider. With a focus on remote-first working, this position offers autonomy and influence to improve user experiences significantly. If you’re ready to make a meaningful impact and ensure critical platforms run smoothly, this role could be for you.

Benefits

Remote‑first working

Clear ownership of Microsoft 365

Autonomy in the role

Collaborative culture

Opportunity for long-term improvements

Qualifications

• Experience with Microsoft 365 administration, including Exchange Online and Teams.
• Ability to design and manage SharePoint Online sites.
• Familiarity with Windows systems and basic networking.
• Experience with automation using PowerShell.

Responsibilities

• Providing day-to-day Microsoft 365 and application support.
• Acting as the main internal contact with the external MSP.
• Developing and improving the SharePoint Online intranet.
• Supporting rollout of new Microsoft 365 features.
• Maintaining IT processes and user guidance.

Skills

Administering Microsoft 365

Designing and managing SharePoint Online

Windows operating systems knowledge

Using Power Automate or similar tools

PowerShell for automation

Job description

This is a role for someone who wants real ownership, visible impact, and the chance to directly improve how people work every day. As an Application Support Engineer, you'll sit at the centre of the organisation's technology function, ensuring Microsoft 365 is stable, well-managed, and genuinely useful to the wider business.

What's in it for you

• Remote‑first working with only occasional travel to Manchester or Oxfordshire
• Clear ownership of Microsoft 365 and the internal SharePoint intranet
• An in‑house role with autonomy and influence, not ticket‑chasing
• A stable, well‑established organisation with a collaborative culture
• The opportunity to improve systems, processes, and user experience long‑term

What you'll be getting stuck into as an Application Support Engineer

• Providing day‑to‑day Microsoft 365 and application support to internal users
• Acting as the main internal point of contact with the external MSP
• Developing, managing, and improving the SharePoint Online intranet
• Supporting the rollout and adoption of new Microsoft 365 features
• Maintaining clear IT processes, documentation, and user guidance
• Managing user access, devices, and platform administration

What you'll bring to the table as an Application Support Engineer

• Previous experience administering Microsoft 365, including Exchange Online, Teams, SharePoint, Intune, and Entra ID
• Proven experience designing and managing SharePoint Online sites
• Good working knowledge of Windows operating systems and basic networking
• Experience using Power Automate or similar Microsoft 365 workflow tools
• Working knowledge of PowerShell for automation and administration tasks

If you want a role where you can take genuine ownership, make visible improvements, and be trusted to run critical platforms properly, this Application Support Engineer position offers exactly that.