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NHS Waiting List Coordinator – Patient Access & Care
Résumé du poste
A leading NHS Trust in Dewsbury seeks a Centralised Waiting List Office Clerk to manage patient waiting lists and ensure smooth communication between patients and healthcare professionals. Applicants should have strong interpersonal and organizational skills and previous customer service experience, especially within NHS settings. The role involves decision-making in complex situations and requires a flexible approach to work hours, including evenings and weekends. Join this dynamic team to make a positive impact on patient care and support.
Prestations
Qualifications
- Experience in a busy customer service environment.
- Ability to communicate effectively with diverse groups.
- Knowledge of NHS Access targets.
Responsabilités
- Manage waiting lists in accordance with NHS standards.
- Serve as point of contact for patients and medical representatives.
- Support patients with communication barriers empathetically.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.