It Support Engineer jobs in United Kingdom

Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance

Step into a world where cutting‑edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi‑mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.

As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our ‘five‑eyes’ Defence customers with an unbeatable warfighting edge. From surface vessels to sub‑surface operations and unmanned platforms, we are revolutionising the way naval missions are executed.

We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game‑changing technologies, including state‑of‑the‑art sonar, radar, expendables, signature management, and naval power systems.

Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide!

At Ultra Maritime, we understand that your personal life is just as important as your professional one. That’s why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on‑site, we will support you as best as we can.

Embrace the freedom to shape your work hours according to your needs, whether it’s part‑time, compressed hours, or a unique arrangement that suits your lifestyle.

Loudwater, Greenford, and Weymouth exclusively offer a 9‑day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that’s not all – we provide flexible start and finish times, as well as Time off in Lieu (TOIL) for up to 1 day per calendar month which tie in with our Values of Integrity, Transparency and Alignment. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.

Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable, develop the support solution and acquire the necessary resources for support.

The focus of this role is to ensure the supportability of our products by helping shape the design for support and helping develop the support solution architecture.

No two days at Ultra are the same, but your responsibilities will include:

• In coordination with the ILS Project Lead, tailor the scope and scale of ILS activities to meet the User, Customer, and Ultra’s requirements.
• Working collaboratively with designers to improve the reliability, maintainability and usability aspects of Ultra's designs.
• Providing input to the development of the optimum support solution for each customer, within the context of a wider product and capability roadmap.
• Completing life cycle cost analyses, level of repair analyses, sparing analyses, failure modes and effects analyses.
• Eliciting and deriving support requirements and proposing verification methods for requirements.
• Developing supportability cases and conducting analyses to provide progressive assurance of support solutions.
• Performing reliability modelling and undertaking maintainability analysis to optimise support arrangements.
• Assessing the human element of systems, including assessing the potential for human error as a contributor to system failures.
• Preparing, or providing input to, technical manuals such as troubleshooting guides or operations and maintenance manuals.
• Assisting with the identification and mitigation of hazards through system hazard analysis.
• Formulating and implementing the obsolescence strategy for a product line.
• Supporting the continuous improvement of processes, policies and procedures.

Typically, a Bachelor Degree (or equivalent) in a related field and experience in a range of roles within a relevant complex engineering environment.

May be required to maintain security clearance.

Attracting high‑level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that’s why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case‑by‑case basis per role and subject to HMRC guidelines.

Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.

Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance

Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.

We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.

We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.

Company: Ultra Maritime