Senior Technical Support Engineer - Typhoon Defence Systems

Leonardo UK Ltd; Caddington; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading aerospace and defense company is looking for a Principal Technical Support Engineer to join their team. This hybrid role involves travel across the UK and Europe, supporting the Typhoon Defensive Aids Sub-System. You will provide innovative solutions to customer needs while collaborating closely with internal teams and external partners. The ideal candidate has a technical background, strong problem-solving skills, and customer service experience. This position offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Generous leave with additional flexi-days

Award-winning pension scheme with 15% employer contribution

Access to mental health support

Bonus scheme for eligible employees

Free online courses through Coursera and LinkedIn Learning

Financial rewards for referrals

Flexible benefits including healthcare and gym memberships

Hybrid working options

Qualifications

• Experience in service-oriented teams supporting customers.
• Technical background in integrating or troubleshooting electronic systems.
• Self-motivated with problem-solving aptitude.

Responsibilities

• Deliver and maintain in-service capabilities for the Typhoon support team.
• Influence front-line availability of critical equipment.
• Coordinate inputs into reports and presentations.

Skills

Technical problem-solving

Customer service skills

Collaboration

Technical troubleshooting

Job description

A leading aerospace and defense company is looking for a Principal Technical Support Engineer to join their team. This hybrid role involves travel across the UK and Europe, supporting the Typhoon Defensive Aids Sub-System. You will provide innovative solutions to customer needs while collaborating closely with internal teams and external partners. The ideal candidate has a technical background, strong problem-solving skills, and customer service experience. This position offers a comprehensive benefits package and opportunities for professional growth.