Technical Support Engineer

Verto People; Shepperton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading HVAC manufacturer is seeking an Applications Engineer to provide technical support and internal sales assistance. This role involves responding to client queries, conducting technical surveys, and supporting sales activities related to HVAC products. Candidates should have a strong technical background in HVAC or automation, be able to assist with quotes and lifecycle reports, and hold relevant qualifications such as HND, HNC, or a degree. The position is office-based in Shepperton, with a competitive salary package.

Benefits

Company bonus scheme

Enhanced Pension contribution

25 days holiday annually

Qualifications

• Experience in Applications Engineer, Technical Support Engineer or similar roles within HVAC.
• Strong technical understanding of HVAC and automation products.
• Ability to travel to Shepperton for the position.

Responsibilities

• Provide support for technical queries related to HVAC products.
• Undertake site surveys for technical assessments.
• Assist Area Sales Managers with quotes and lifecycle reports.

Skills

Technical knowledge of HVAC products

Problem-solving skills

Communication skills

Education

HND / HNC or degree in a relevant field

Tools

Knowledge of sensors and actuators

Job description

Job Description

Job Description

Applications Engineer / Technical Support Engineer / Project Engineer required to join a global, leading HVAC / automation manufacturer.

The Applications Engineer / Technical Support Engineer / Project Engineer will be responsible for supporting clients with technical queries, providing internal sales support as well as attending site to undertake technical surveys focusing on products within the HVAC / automation scope including sensors, flow meters, actuators, valves.

This Applications Engineer / Technical Support Engineer / Project Engineer will be coming from a strong technical background across the HVAC, controls and / or automation sectors. You will also need to be able to offer capabilities including take-offs, sizing schedules and tender assistance. The position is office-based in Shepperton.

Package

• £40,000-£50,000
• Company bonus scheme
• Enhanced Pension contribution
• 25 days holiday annually, excluding bank holidays

Role

• Provide sales support focusing on products within the HVAC / automation scope including sensors, flow meters, actuators, valves
• Undertake technical surveys focusing on products within the HVAC / automation scope including sensors, flow meters, actuators, valves
• Support customers with product updates, quotes, lifecycle reports
• Offer assistance to Area Sales Managers including take-offs, sizing, tender assistance
• Able to travel to Shepperton for an office-based position

Requirements

• Experience in an Applications Engineer, Technical Support Engineer, Technical Sales, Technical Sales Engineer, Internal Sales Engineer or similar within HVAC, controls and / or automation
• Strong technical knowledge of HVAC / automation products such as actuators, sensors, valves, dampers or related building services equipment
• A higher level qualification of HND / HNC or degree would be advantageous
• Ability to engage with ranging engineering departments
• Able to travel to Shepperton for an office-based position