Automotive Tech Support Engineer - Hybrid Role incl EV

Direct Line Insurance Group; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance company is seeking an Automotive Technical Support Engineer in Glasgow to provide real-time support to internal and external customers. The role requires a relevant NVQ qualification and experience in repairs and diagnostics. You'll assist roadside technicians, design a technical information platform, and promote continuous improvement. The hybrid working model allows flexibility with office presence two days a week. Excellent benefits include a pension scheme, discounted insurance, and more.

Benefits

9% employer contributed pension

50% off home motor and pet insurance

Free Green Flag breakdown cover

Optional Health and Dental insurance

EV car scheme

Buy as you earn share scheme

Employee discounts and cashback

Qualifications

• Relevant NVQ level 3 or above qualification is essential.
• Motor experience in Repair & Diagnostics is essential.

Responsibilities

• Provide real-time automotive technical support to customers.
• Drive improvement in Roadside Repair rate.
• Lead the design of a technical information platform.

Skills

Database

Jira

Linux

Bank

Java

Education

NVQ level 3 or above qualification

Job description

A leading insurance company is seeking an Automotive Technical Support Engineer in Glasgow to provide real-time support to internal and external customers. The role requires a relevant NVQ qualification and experience in repairs and diagnostics. You'll assist roadside technicians, design a technical information platform, and promote continuous improvement. The hybrid working model allows flexibility with office presence two days a week. Excellent benefits include a pension scheme, discounted insurance, and more.