It Support Engineer jobs in United Kingdom

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we're proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it's accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j's cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive.

The Team:

Neo4j's managed cloud offering, Aura, brings the power of graph databases to the cloud. We are seeking an experiencedSoftware Engineer - Identity and Access Management to architect, implement, and manage enterprise IAM strategies. This role requires deep technical expertise and the ability to collaborate cross-functionally to ensure secure, scalable, and compliant IAM solutions across AuraDB.

You will work closely with security architecture, development, infrastructure, and business teams to deploy IAM capabilities across critical applications and systems. This position is ideal for someone who thrives in both planning and hands-on execution.
The Role:

IAM Architecture & Implementation

• Design, architect, and implement IAM technologies and roadmaps.
• Develop and maintain scalable IAM solutions including identity governance and authentication frameworks.

Authentication & Authorization

• Implement and manage tooling for configuring authentication protocols (OAuth2, OIDC, SAML, LDAP, MFA) and lifecycle management (SCIM).
• Integrate with enterprise SSO providers (Okta, Azure AD, Ping Identity, etc).
• Design and implement relevant access control paradigms for differing business use cases (RBAC, ABAC, PBAC, ReBAC, FGA).
• Manage application authentication via Auth0.
• Develop access control policies based on least privilege principles.
• Support various authentication and encryption methods: JWT, service accounts, workload identity including SPIFFE/SPIRE, client credentials, mTLS, request signing.

Security & Compliance

• Apply zero trust principles and secure identity patterns for internal/external systems.
• Assess and manage IAM attack surfaces and ensure compliance with industry standards and regulatory requirements (SOC 2).

Collaboration & Leadership

• Collaborate with engineering, UX, and business stakeholders using Agile methodologies.
• Mentor team members on IAM technologies and best practices.
• Produce clear, well-structured documentation for technical and non-technical audiences

Experience:

Required

• 5+ years of professional experience in Identity and Access Management.
• 7+ years of backend development or software engineering experience.
• Strong hands-on experience with IAM systems (Okta, Auth0, Ping Identity, Oracle Access Manager, AWS IAM, Azure AD/Entra ID).
• Deep understanding of IAM principles, authentication/authorization protocols, and identity lifecycle management.
• Solid grasp of identity security frameworks, protocols, and secure design patterns.
• Experience with Python or GoLang.
• Experience with at least one of the major cloud providers (GCP, AWS, Azure).

Preferred

• Familiarity with Kubernetes

#LI-Hybrid

Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact Study cited Neo4j as delivering 417% ROI to customers.
• Neo4j was named as a Visionary in the 2023 Gartner Magic Quadrant for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don't meet all the qualifications. If this is part of the reason you hesitate to apply, we'd encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: ['Open', 'Inclusive']})
(we)-[:ASSUME]->(:Intent {direction:'Positive'})
(we)-[:WELCOME]->(:Discussions {nature: 'IntellectuallyHonest'})
(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.
More information at www.neo4j.com.