Hotel Receptionist jobs in United Kingdom

Location: Finlake Holiday Park, TQ13 0EJ

Salary: £12.60 per hour

Hours: Variable, to be discussed – up to 40 hours per week (job share considered)

Job Type: Seasonal

Are you an organised, customer‑focused individual with a passion for delivering premium service? At Haulfryn, we create exceptional holiday experiences and we’re looking for a Leisure Receptionist to support the day‑to‑day front desk operations of our busy leisure complex at Finlake Holiday Park.

• Competitive Salary
• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on‑site restaurants
• 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro‑rata for part‑time)
• Company Sick Pay
• Pension Scheme & Life Assurance
• Continuous Training & Development Opportunities
• Be part of a company with 90 years of family values and a commitment to sustainability.

• Provide a warm welcome to all guests, ensuring a positive first impression
• Handle guest queries with professionalism and a friendly attitude
• Make/answer calls and relay messages via phone, email or face‑to‑face, ensuring all communications are passed to the relevant departments.
• Make bookings and reservations and take payments using the in‑house system
• Check in customers on arrival, delivering a 5‑star service
• Sign up new leisure members and explain membership benefits
• Conduct guided tours of the facilities
• Assist in coordinating the Swim School Programme alongside the leisure team

• Excellent communication skills
• Strong customer service focus
• Ability to work well with others and independently when needed
• Comfort working in a busy, fast‑paced environment
• A flexible approach to working hours

• Exceptional Locations: Work in a place that inspires
• Family Values: Join a supportive, community‑focused team
• Nurturing Nature: Sustainability is at the heart of what we do

With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?

If you’re ready to provide exceptional guest service in a vibrant leisure setting, we’d love to hear from you.

Apply today to begin your journey with Haulfryn at Finlake Holiday Park.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.