School Receptionist

Tradewind Recruitment; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic educational recruitment agency is seeking a School Receptionist for a secondary school in Tower Hamlets. This full-time position requires a friendly and organised individual to manage the reception area, handle queries, and maintain records. Ideal candidates will have experience in reception or customer service, excellent communication skills, and proficiency in IT systems. This role offers a supportive work environment, opportunities for professional development, and a competitive salary based on experience.

Benefits

Supportive and diverse school environment

Opportunities for professional development

Excellent transport links

Qualifications

• Experienced in reception, customer service, or administrative roles (school experience an advantage).
• Confident, polite, and professional in communication.
• Highly organised with strong attention to detail.
• Able to multitask and stay calm under pressure.

Responsibilities

• Provide a warm and professional welcome at the school reception.
• Manage incoming calls, emails, and enquiries efficiently.
• Support student attendance procedures and maintain accurate records.
• Assist staff, students, and parents with queries.

Skills

Reception experience

Customer service

Organisational skills

Communication skills

IT systems proficiency

Tools

Microsoft Office

Job description

School Receptionist - Secondary School (Tower Hamlets, East London)
Start Date: ASAP
Contract: Full-time, Term-time only (plus occasional additional days)
Salary: Competitive, depending on experience

Our welcoming and community-focused secondary school in Tower Hamlets is seeking a professional, friendly, and organised School Receptionist to be the first point of contact for students, staff, parents, and visitors. This is a fantastic role for someone who thrives in a busy environment and enjoys supporting a vibrant school community.

Key Responsibilities:

• Provide a warm and professional welcome at the school reception
• Manage incoming calls, emails, and enquiries efficiently
• Support student attendance procedures and maintain accurate records
• Handle visitor sign-in and ensure safeguarding procedures are followed
• Carry out general administrative tasks such as filing, data entry, photocopying, and updating school systems
• Assist staff, students, and parents with queries
• Maintain a well-presented and organised reception area
• Support wider office and administrative functions as required

About You:

We're looking for someone who is:

• Experienced in reception, customer service, or administrative roles (school experience an advantage)
• Confident, polite, and professional in communication
• Highly organised with strong attention to detail
• Able to multitask and stay calm under pressure
• Competent using IT systems, including Microsoft Office
• A reliable team player with a positive and proactive attitude
• Committed to safeguarding and maintaining confidentiality

Why Join Us?

• Supportive and diverse school environment
• Friendly and collaborative office team
• Opportunities for professional development
• Excellent transport links in the heart of Tower Hamlets