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Night Operations Leader — Overnight Hospitality
The Landmark
Greater London
Sur place
GBP 29 000 - 35 000
Plein temps
Il y a 29 jours

Résumé du poste

A prominent hotel in London seeks a Night Manager to lead overnight operations, ensuring exceptional service and guest satisfaction. In this role, you will oversee the night audit, manage guest interactions, and maintain hotel safety standards. The ideal candidate will have hotel management experience, strong leadership skills, and flexibility to work night shifts. Join our team and make a difference even while the city sleeps.

Prestations

Pension with company contributions
50% discount in restaurants and Spa treatments
Team member rates across properties
Complimentary stay after passing probation
Healthcare cash plan
Bike to work scheme
Social squads and recognition schemes

Qualifications

  • Experience in hotel environment.
  • Natural sense of responsibility and leadership.
  • Understanding of health & safety and emergency protocols.

Responsabilités

  • Oversee night operations and shift transitions.
  • Handle check-ins, check-outs, and guest requests.
  • Manage night audit process and financial reports.
  • Perform room checks and safety inspections.
  • Monitor and respond to guest feedback.

Connaissances

Experience in Front Office or Duty Management
Strong guest service instincts
Problem-solving skills
Communication skills
Flexibility to work nights and weekends

Outils

Opera Cloud
Description du poste
A prominent hotel in London seeks a Night Manager to lead overnight operations, ensuring exceptional service and guest satisfaction. In this role, you will oversee the night audit, manage guest interactions, and maintain hotel safety standards. The ideal candidate will have hotel management experience, strong leadership skills, and flexibility to work night shifts. Join our team and make a difference even while the city sleeps.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.