Operations Manager, Dover Office — Lead & Optimize

Customs Support; Dover; On-site; GBP 40,000 - 50,000; Full time

Job summary

A logistics company in Dover is looking for an experienced Operations Manager to oversee daily operations and lead departmental initiatives. The ideal candidate will have 3+ years of experience in a similar role, particularly in the Dover port area, and will be adept in managing teams while ensuring operational efficiency and customer satisfaction. Strong communication skills, relevant industry qualifications, and proficiency in necessary software are essential.

Qualifications

• 3+ years experience as an operations manager, ideally in the Dover port area.
• Good level of numeracy and literacy to present confidently.

Responsibilities

• Lead and manage the department for efficient operations.
• Collaborate with team leaders for mentorship and upskilling.
• Manage overall day-to-day operations for employee productivity.
• Drive initiatives to enhance team knowledge.
• Establish operational customer relationships.

Skills

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Detail-oriented with a commitment to accuracy

Customer-focused mindset

Proactive and confident

Education

Relevant industry qualifications

Tools

ASM Sequoia software

CHIEF

CDS

Microsoft Office Suite

Job description

A logistics company in Dover is looking for an experienced Operations Manager to oversee daily operations and lead departmental initiatives. The ideal candidate will have 3+ years of experience in a similar role, particularly in the Dover port area, and will be adept in managing teams while ensuring operational efficiency and customer satisfaction. Strong communication skills, relevant industry qualifications, and proficiency in necessary software are essential.