General Manager jobs in United Kingdom

Job Description:

Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you seeking an employer that will heavily invest in you and provide numerous opportunities to develop your career?

Are you interested in joining a financially stable business with exciting growth plans?

If so, then look no further!

The Why...

Join our client as a General Manager, and in return you'll receive:

• Performance bonus: 15% of annual base pay, paid quarterly
• Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000!)
• Access to our Electric Vehicle scheme
• 50% off food when working
• Earn additional days holiday with length of service, up to five days
• Ongoing training and development
• 30% discount off food and drink for you and up to five friends
• Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders
• Opportunity to join our healthcare cash plan
• Financial long service awards
• A £15 donation to our charity partner upon completing your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What...

As a General Manager for our client’s group, you will be responsible for running a busy centre. You will create a safe, fun, and vibrant environment for your team and customers.

You will have the freedom to make a real impact on the financial and commercial performance of your business, across all four revenue streams: the bar, diner, amusements, and bowling. You will be fully accountable for delivering your budget and KPIs, driving profit, and sharing in the success.

In our client’s fast-paced, dynamic environment, General Managers coach, lead, motivate, and inspire their teams to deliver outstanding service that delights customers and encourages repeat visits.

This role covers the South West region of the UK (Gloucestershire, Wiltshire, Somerset).

To be successful, you should have:

• Experience as a hands-on General Manager, ideally within leisure, hospitality, or retail industries
• Experience managing a budget of at least £1m
• A relentless approach to operational standards excellence
• Evidence of optimizing sales and performance of a business unit
• A passion for people, with experience coaching, developing, and progressing teams
• An empathetic and compassionate approach
• Resilience, flexibility, and adaptability to thrive in a fast-paced environment