Functional Consultant jobs in United States

LHV Bank, a fully licensed UK bank, specialises in Banking Services for global fintechs and SME Lending solutions. Our Retail Banking division provides a direct-to-customer banking proposition, including mobile apps (iOS & Android) and backend services leveraging modern cloud architectures (Kotlin/AWS).

As a leading Banking Services provider, LHV Bank delivers a wide range of services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Over 200 renowned fintech companies, such as Airwallex, Currencycloud, Truelayer, and Wise, utilise LHV Bank to serve more than 10 million end customers and access a pool of 500 million potential customers across the UK and Europe.

LHV Bank gained its UK banking licence in May 2023 and launched into the retail savings market through deposit aggregators in August 2023. It launched its direct to customer retail banking proposition in late 2024. More information: lhv.com

The Role

As part of our Platform Engineering team, you will play a crucial role in designing, building, and maintaining our internal developer platform. This platform is focused on enhancing the developer experience by embracing golden images/paths, self-service, AI, integration, and automation. You will be part of a small team delivering this platform for a scale-up challenger cloud bank, requiring a deep understanding of resilient cloud infrastructure design.

Duties and Responsibilities:

• Architecting highly available, fault-tolerant, and cost-effective solutions on a secure and performant platform.
• Collaborating with our engineering teams to analyse, solve, and correct issues in real-time, providing end-to-end problem resolution.
• Refining and automating regular processes, tracking issues, and documenting changes.
• Working within a collaborative cross-functional team and fundamentally assisting our software engineers with designing and implementing infrastructure as code.
• Sharing knowledge with the team to ensure operational resilience.
• Assisting software engineers with designing and implementing infrastructure as code within a collaborative cross-functional team.
• Investigating new technologies and completing POC investigations.
• Taking ownership and responsibility for projects.
• Monitoring and reporting on system status.
• Improving the security of the infrastructure and platform.
• Providing 24/7 on-call technical support as part of a sensible rota 1/5 weeks.
• Occasionally performing out-of-hours activities on critical resources.

Key skills:

• An expert understanding of core AWS services: VPC, RDS, S3, IAM, EKS, EC2, CloudWatch, Route53.
• Expert level knowledge of Linux.
• Highly proficient and able to share understanding in scripting or programming languages (Bash, Python, Go).
• Ability to diagnose, resolve, and document issues across the estate.
• Good understanding of DNS (Route 53, Cloudflare, etc.).
• Strong understanding of RBAC and the principle of least privilege.
• Excellent documentation skills, capturing processes, illustrating architectures, and authoring runbooks.

Experience:

• Demonstrable skills and experience within a Platform Engineer role or similar (SRE, DevOps).
• Infrastructure as Code (IaC): understanding the core concepts of using IaC tooling. Terraform is LHV's preferred tool, but can include experience with CloudFormation, Puppet, Pulumi etc.
• Using the terminal to monitor, interrogate, query and configure resources using CLI tooling - e.g. AWS CLI, kubectl etc.
• Experience with Git-based version control systems for managing solution source code.
• Hands-on experience applying zero-downtime deployment patterns in Production environments.
• Knowledge and experience of containers and container orchestration, including Docker and Kubernetes.

Desirable skills and experience:

• PCI/ISO27001 exposure or working in the financial sector.
• AWS Certifications (associate level or above).
• Experience working with some, or all, of the following tools and technologies:
• CI/CD tooling, for example: GitHub Actions / GitLab CI / Jenkins.
• AWS Systems Manager.
• Experience / familiarity with Confluence and Jira.

Some of our benefits
• Competitive salary & progression
• Open and inclusive culture
• Hybrid working
• Fantastic offices and great working environment
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Medicash health plan (Level 3)
• 5% employer pension contribution
• Life assurance
• Income protection insurance
• 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
• Team socials