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3rd Line IT Support Engineer - Onsite MSP (Azure/M365)
Job summary
A leading IT support company is seeking a 3rd Line IT Support Engineer to join their team in Waterlooville. The ideal candidate will have experience in 3rd line support, MSP, Microsoft 365, and Azure, along with strong networking skills including Ubiquiti Unifi and Mikrotik. This role is fully on-site and offers a salary range of £40,000 to £45,000, along with 20 days of holiday and other benefits such as a Christmas bonus and yearly salary review.
Benefits
Qualifications
- Candidates must have 3rd line support experience.
- Must be a team player who thrives in a collaborative environment.
- Essential MSP experience required.
- Strong networking knowledge, especially with Ubiquiti Unifi and Mikrotik.
- Expertise in Windows Server including AD, DNS, DHCP, and Group Policy.
- Experience with Microsoft 365 and Azure administration and security.
- Proficient in Linux with strong troubleshooting skills.
- Familiarity with PSA and RMM tools like NinjaOne or ConnectWise.
- Awareness of cyber security best practices.
Responsibilities
- Lead and collaborate with the team to foster a culture of learning.
- Resolve complex IT issues regarding networking, servers, and security.
- Manage and improve IT systems proactively.
- Implement IT projects including migrations and security enhancements.
- Ensure compliance with cyber security standards.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.