Fire Safety jobs in United Kingdom
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London North West Healthcare NHS Trust
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Swanton Care and Community
Active Fire Technical Lead - Design, Compliance & Mentoring
Progroup Recruitment Limited
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Pertemps TM
Fire Risk Assessor – Funded Qualifications in Scotland
Purosearch
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Access Talent Group
Fire Risk Assessor - Company Car, CPD & Compliance
Brandon James Ltd
Fire Risk Assessor – Travel, Company Car & Benefits
Future Select Ltd
Senior Fire Risk Assessor – Field-Based, Client-Facing
Future Select Ltd
Client Coordinator
Job summary
A leading compliance service provider in the UK is seeking a Client Coordinator to manage client relationships and ensure satisfaction. Responsibilities include responding to queries, monitoring KPIs, and producing reports. The ideal candidate will possess strong communication skills and a good understanding of compliance processes. Join a skilled team delivering vital services in fire and electrical safety compliance.
Qualifications
- Proven communication skills for effective client interaction.
- Ability to translate complex processes into simple terms.
- Experience in monitoring client satisfaction and KPI metrics.
Responsibilities
- Manage your own client caseload effectively.
- Respond to client queries via telephone and email.
- Produce monthly customer KPI reports.
- Ensure processes and procedures are adhered to.
- Monitor resident satisfaction and defect KPIs.
Sureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join us.
The Client Coordinator will have responsibility for managing their own client caseload, liaising with the customer, client and engineers daily, to ensure work is being carried out in in accordance with the contract requirement.
- Receive and respond to telephone / email queries from clients, residents, engineers & colleagues
- Liaise and cooperate with the team to ensure all processes and procedures are followed
- Monitor and update resident satisfaction, complaint and defect KPI spreadsheets
- Produce monthly customer KPI reports
- Ownership of your own Client caseload
A sound understanding of the works being carried out and be able to translate this simply and effect...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.