FOH Security

Guarding UK; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security company in London seeks a FOH Security professional. This role involves ensuring the safety of the site, maintaining a high standard of customer service, and performing various monitoring tasks. Candidates should have a minimum of 3 years' security experience and possess relevant licenses and qualifications. The position offers competitive pay and employee benefits including annual leave and pension contributions.

Benefits

Ride to Work Scheme

20 days annual leave plus bank holidays

3% pension contribution

Employee Assistance Programme

Long Service Rewards

Qualifications

• Minimum of 3 years of experience in the Security Industry.
• Excellent communication skills with a strong sense of reliability.
• Ability to work under pressure and manage tasks effectively.

Responsibilities

• Maintain the look and feel of the site while ensuring safety.
• Provide excellent customer service and interact courteously with visitors.
• Complete daily occurrence reports and conduct regular patrols.

Skills

Customer Service Delivery

Good Speaking & Listening Skills

Report Writing

IT/Computing Skills

Personal Appearance & Grooming Standard

Time Management Skills

Client & Tenant Engagement

Patrol Management Software Operation

Task Management

Education

IOSH or accredited Health & Safety Qualification

Valid SIA Security Guard or Door Supervisor License

Valid First Aid at Work

Conflict Management Training

Tools

Reslink or equivalent patrol management software

e-DOB or equivalent Dashboard programme

Job description

Job Advert

Position: FOH Security

Location: London – Oxford Circus

Pay Rate: £14.80 per hour

Working Hours: Monday-Friday from 07:00 to 19:00

Contracted Hours: 60 hours per week

Closest Transport Link: Oxford Circus Station

Are you an ambitious individual who has a passion to develop your career in providing excellent safety and outstanding customer service. If so, this will be a great opportunity to work in one of our immaculate sites.

Who we are

We are GUK, and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutions and deliver the highest quality of professional service.

Job role

Working with us at GUK, we value you more than just a security guard. You will be responsible for maintaining the look and feel of our pristine site. You will be responsible for providing safety of this modern building with your customer service and support for those who work and visit the building.

The role is critical to ensure our operational day-to-day frontline services work like clockwork. A typical day for someone who is self‑motivated could include access control, greeting visitors, regular patrols, and completing the daily occurrence book. You will then finish every shift with a good thorough handover.

You are an individual who communicates well, have a strong sense for reliability and understand the importance of being smartly presented in uniform at all times. Also you would need to be proactive and always willing to learn.

You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.

Skills & Experience Required

• Minimum of 3 year’s experience in the Security Industry.
• Excellent Customer Service Delivery.
• Good Speaking & Listening Skills.
• Ability to complete individual set tasks.
• Excellent Report Writing & IT/Computing Skills.
• Outstanding Personal Appearance, Etiquette & Grooming Standard.
• Project/Task Management & Working well under pressure.
• Timekeeping & Time Management Skills.
• Client & Tenant Engagement.
• Operating Reslink or equivalent patrol management software.
• Operating e-DOB or equivalent Dashboard programme.

Qualifications Required

• Preference Accredited Health & Safety Qualification or IOSH.
• Valid SIA Security Guard or Door Supervisor License.
• Valid SIA CCTV License (Preferable)
• Valid First Aid at Work
• Valid Mental Health First Aid at Work (Preferable)
• Valid Fire Mashal Qualification/Fire Warden Qualification or Fire Safety Equivalent Qualification.
• ACT Awareness & ACT Security Certificate.
• Customer Service Excellence or World Host Training or Equivalent.
• Conflict Management Training.

Employee Benefits

• Ride to Work Scheme
• 20 days annual leave plus bank holidays
• 3% pension contribution
• Employee Assistance Programme
• Credit Union
• Long Service Rewards
• Employee of the Month/Year

Equal Opportunities

GUK / RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.

We reserve the right to stop taking applications when we have had a suitable amount of responses.