Finance jobs in Grande-Bretagne

Job Description - Retail Credit - Senior Underwriter (MER0003WG4)

Job Description

Description

Job Title: Retail Credit – Senior Underwriter

Closing Date: 23 December 2025

About us

At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you.

Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop.

We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos.

At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause, or are supporting someone who is going through the Menopause.

How you’ll play your part

In this role, you will make robust credit decisions for retail lending up to a personal CAL limit of £650,000, and be instrumental in maintaining our high standards of risk management and compliance within the UK's enhanced FCA regulatory framework.

Main Accountabilities

Credit Decision Making:

Evaluate and underwrite complex credit applications for private individuals and businesses seeking vehicle finance via the Mercedes-Benz Car and Van network, making informed lending decisions up to a personal mandate limit of £650,000.

Conduct thorough analysis of credit reports, financial statements and other relevant documentation to assess creditworthiness and affordability to identify potential risks.

Ensure all lending decisions align with the company's credit policy, risk appetite, and regulatory requirements such as those set by the Financial Conduct Authority (FCA), including CONC, Vulnerable Customers and AML risks.

Review and verify all financial documents for accuracy and completeness, mitigating potential fraud.

Training and Development:

Provide training and ongoing coaching to junior underwriters on the fundamentals of credit underwriting, risk assessment, and decision-making processes.

Identify skill gaps within the underwriting team and develop targeted training programs and materials to enhance their capabilities and ensure consistent application of underwriting standards.

Act as a subject matter expert, offering guidance and support on complex cases and policy interpretation.

Network Communication & Relationship Management:

Communicate credit decisions clearly and effectively to the dealer network, providing constructive feedback and rationale for approvals, declines, or modified terms.

Build and maintain strong working relationships with dealer network staff, ensuring a smooth and efficient application process while upholding service level agreements.

Plan, deliver or support network training sessions on the role of Retail Credit, to be held at Tongwell or at dealer locations as required. To offer guidance on best practice procedures to improve understanding and relationships.

Compliance & Risk Management:

Keep informed of changes in UK financial regulations, particularly those from the FCA, and ensure all underwriting practices remain compliant.

Contribute to the continuous improvement of underwriting policies and procedures to enhance efficiency, accuracy, and compliance.

Ensure all mandatory and role related training assessments are completed within the appropriate time to remain compliant.

Operational Excellence:

a pipeline of applications efficiently, ensuring timely processing and decision-making to meet business objectives whilst ensuring good outcomes for customers.

Collaborate with other internal departments, such as Sales, Operations, and Collections, to ensure a seamless customer journey.

Assist in the testing and rollout of new or enhanced systems.

About you

Proven experience, minimum 3+ years in credit underwriting, preferably within the auto finance sector.

Strong understanding of FCA regulations and compliance requirements.

Excellent analytical skills and attention to detail.

Effective communication and interpersonal skills.

Ability to identify training needs and develop appropriate programs.

Proficiency in relevant software and tools.

What’s in it for you?

We’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders and the Inclusion Advocates as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Through the doors of Mercedes-Benz Financial Services, you’ll find a passionate team working to put our customers first. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity to learn and develop. We celebrate a culture of appreciation and respect, where everyone is valued they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?

Please apply online via Taleo. Remember to include a copy of your CV too. You’ll be asked a series of questions through the online application process, including one seeking confirmation that you have discussed your application for this position with your Line Manager. The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation. Whilst all applications from across Mercedes-Benz and Daimler globally are carefully considered, unless otherwise stated, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us at careers@mercedes-benz.com for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group AG at the following address: Mercedes-Benz Group AG, HPC E600, 70546 Stuttgart, data.protection@mercedes-benz.com.