Head of Analytics London, England, United Kingdom

ESRhealthcare; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A leading analytics organization in London is seeking an experienced Head of Analytics to lead their global analytics team. You will set the strategic direction for analytics and ensure data informs key decisions across marketing, operations, and finance. The role emphasizes leadership and the ability to drive data-led decisions, develop analytics techniques, and collaborate with various departments. This position offers a hybrid work model, allowing flexibility in operations while optimizing analytical functions.

Qualifications

• Experience leading analytics teams and managing performance.
• Ability to shape data vision and strategy aligned with business goals.
• Expertise in driving data-led decision-making across various functions.

Responsibilities

• Lead and develop the Analytics team to foster a high-performing culture.
• Shape and deliver the Data vision and strategy across the business.
• Drive data-led decision-making in key business functions.

Skills

Leadership and team development

Data-driven decision-making

Advanced analytics techniques

Strong communication skills

Data governance

Tools

Looker

Google Analytics

Amplitude

Smartlook

Job description

Head of Analytics London, England, United Kingdom

HybridDigital, Product, Analytics & Data, AnalyticsFull time

London, England, United Kingdom

Now we’re looking for an experienced Head of Analytics to lead and grow our global Analytics team. Behind the scenes, our data is the backbone of how we make decisions, drive growth and deliver amazing experiences to customers and winemakers. You’ll guide a group of talented data professionals, set the strategic direction for analytics across the business and ensure data and insights inform every important decision – from marketing and customer experience to product, operations and finance.

So if you’re keen to help us take the guesswork out of enjoying great wine, there’s a Naked welcome pack with your name on it. Together we’ll take Naked Wines to the next level – and share our not‑so‑well‑kept secret with the world.

Location – London, Hybrid (1‑2 days per week at our London Office)

Responsibilities

• Lead and develop the Analytics team, including managers and analysts. Prioritise workload, coach performance and foster a collaborative, high‑performing culture.
• Shape and deliver the Data vision and strategy, ensuring alignment with company OKRs, business goals and Data Engineering.
• Drive data‑led decision‑making across key business functions: Customer Acquisition, Product, Retention, Marketing, Operations and Finance.
• Partner with Data Engineering to ensure strong data governance, scalable pipelines and minimal technical debt.
• Collaborate with Product and Tech to measure the impact of new features and experiments, and turn insights into action.
• Develop advanced analytics techniques alongside our Data Scientist and Product Analytics Manager, including predictive modelling and A/B testing.
• Own and optimise our analytics tools (Looker, Amplitude, Google Analytics, Smartlook) to drive self‑serve insights across the organisation, identifying and addressing gaps in tooling and data access.
• Ensure industry best practice of AI use in tools, techniques and approaches.
• Communicate insights clearly, presenting complex findings to senior leadership and non‑technical stakeholders.
• Advocate for early data involvement in new initiatives, building processes and mindsets that make this happen.
• Lead training and education on analytics tools, dashboards and metrics to increase data literacy across teams.
• Balance rigour and reality, helping the business make sound and pragmatic decisions using data.