After-Sales Advisor

CarFinance 247; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading finance company based in the Manchester area is looking for a motivated Customer Assurance After-Sales Agent. This role involves engaging with customers who have recently purchased finance products and promoting aftersales protection options such as warranty and GAP insurance. The ideal candidate has experience in sales and is driven to achieve targets. The position offers competitive salary and commission with opportunities for career growth in a supportive environment.

Benefits

Competitive salary

Uncapped commission

Warm leads

Full training

Onsite gym

Free transport to train station

Birthday off

Qualifications

• Proven experience in a sales role, preferably telephone-based.
• Experience in selling warranty, breakdown, or GAP insurance products is a plus.
• Strong track record of hitting and exceeding sales targets.

Responsibilities

• Contact warm leads to promote aftersales protection products.
• Conduct customer needs assessments and pitch products.
• Achieve sales targets and maintain accurate records.

Skills

Sales experience

Telephone-based communication

Persuasive skills

Relationship-building

Job description

About The Role

We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance.

Working from a warm lead dialler system, you will contact customers directly referred from our inhouse finance, meaning no cold calling, just high-quality leads ready to convert.

What We Offer

• Competitive basic salary of £26,000 – £30,000 depending on experience.
• Uncapped commission, with realistic earnings of £60,000+
• Warm, qualified leads—no cold calling.
• Full training on products, systems, and compliance.
• Supportive team environment with opportunities for growth and progression.

Key Responsibilities

• Contact warm leads via our automated dialler to discuss aftersales protection options.
• Professionally promote and sell warranty, breakdown, and GAP insurance products.
• Conduct thorough customer needs assessments to complete a product presentation and pitch.
• Achieve and exceed sales targets, revenue goals, and productivity KPIs.
• Provide exceptional customer assurance, ensuring compliance and clarity throughout the customer journey.
• Maintain accurate records and adhere to all regulatory and internal processes.

About You

What We’re Looking For

• Proven experience in a sales role (Telephone-based experience advantageous).
• Experience selling warranty, breakdown, GAP insurance, or other relevant financial/insurance products is highly desirable but not required.
• A driven, self-motivated individual with a strong track record of hitting and exceeding targets.
• Confident communicator with excellent persuasive and relationship-building skills.
• Able to thrive in a fast-paced, KPI-focused environment.

Resilient, proactive, and passionate about providing excellent customer service.

About Us

• Bonus opportunities
• Subsidised Onsite Parking
• A great working environment with free fruit and juice bars
• Birthday off!
• Onsite Gym
• Free transport to and from Piccadilly Train station
• Free Barista bar serving teas and coffees
• Excellent career progression

CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.

As an equal opportunity’s employer, the 247 Group is committed to the equal treatment of all current and prospective employee’s and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.