Employee Relations à United States

Job Title: Sales Manager

Job Location: Bristol Airport

Salary: £27,405 basic with a £40k OTE plus company car

As Sales Manager, you will handle every aspect of client interaction, from relationship management to the direct coaching of front-line staff.

The sales team you will manage will be responsible for selling and upselling car rental, selling car hire to very warm leads, upgrading to luxury cars, and offering upgraded insurance. They will also provide optional extras like Sat Navs, child, and baby seats if needed.

You will be responsible for front-line staff training and development and the overall profitability of a high-volume airport.

• Service-based sales management
• Staff training, development, coaching, and corrective action
• Sales and financial reporting

• Manage staff performance and build effective teams to achieve sales objectives
• Maximise incremental sales through effective training and staff development
• Daily communication with staff providing recognition and constructive redirection
• Provide continuous training and education daily
• Maintain accurate sales reports
• Work closely with management and department leaders

• Management of direct customer contact, employee relations, budget, and P&L review
• Ability to exercise great judgment and make prudent decisions
• Excellent communication skills with the ability to build rapport across the organisation with peers, staff, and management, both written and verbal
• Strong team-oriented leadership skills and a proven track record in a management role
• Ability to attract, evaluate, coach, and advance staff to create an effective team
• Working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
• A full, valid clean driving licence, with a minimum of 4 years driving experience is required