Delivery Manager jobs in United Kingdom

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

As an EDM Engagement Manager at Kainos, you’ll fully manage the successful implementation of Employee Document Management application for Workday. You'll work closely with customer business teams and internal delivery teams to drive scope, define, and deliver solutions that are fit for purpose and commercially viable. You’ll take accountability for the complete delivery lifecycle alongside sales and capability Solution Architects. You’ll manage all aspects of your projects, which may include one large, complex project or multiple smaller projects. This includes project planning, resourcing, milestone tracking, commercial management, and customer satisfaction.

• Commercially managing the implementation of EDM Product for Workday programmes from pre-sale through implementation to handover to AMS (Application Management Services).
• Acting as the key client interface between functional and technical teams and the client.
• Providing domain experience (HCM, Fins, Payroll, or relevant Workday Capabilities) to offer functional insight and thought leadership.
• Managing all aspects of project delivery including planning, resourcing, milestone tracking, commercial management, and customer satisfaction.
• Leading and supporting teams of colleagues, clients, and partners to share knowledge and develop an integrated delivery approach.
• Setting objectives, outputs, milestones, and timescales with the client, along with contract and commercial terms.
• Identifying requirements, business processes, application configurations, testing plans, and other artifacts to ensure shared understanding and facilitate knowledge transfer.
• Creating well-structured and accurate deliverables and presenting to client steering groups to secure approval.
• Identifying and acting on opportunities to win business, including negotiations and closing at a senior client level.

• Experience implementing Workday (or other ERP systems) with a proven track record of successful solution delivery in a consulting or IT services environment.
• Full lifecycle project management experience, from opportunity identification through to requirement development, solution design, implementation, testing, go-live, and service management.
• Excellent customer focus with the ability to assess needs, build relationships, and manage expectations. Capable of resolving escalations effectively.
• Commercial experience managing geographically dispersed and blended teams of colleagues, clients, and partners to share knowledge and foster an integrated delivery ethos.
• Strong communication skills, with the ability to present impactfully to customers and colleagues, including senior audiences.
• Proficiency in business writing, including business cases, requirements documentation, tenders, contracts, and change requests.
• Ability to work under pressure, meet tight deadlines, and make balanced decisions considering customer demands and commercial factors.
• Support operational functions to optimize the use of our consultant pool, balancing development and personal preferences.

• Workday PM Certification preferred.
• Experience in managing, mentoring, and developing teams.
• Experience with Workday or other SaaS delivery methodologies.
• PRINCE2 or similar certification.
• Strong functional expertise in areas such as HR and Finance.

Embracing our differences

At Kainos, we believe in diversity, equity, and inclusion. We are committed to building a team that reflects the diversity of the world we live in, where everyone is valued, respected, and has an equal opportunity to succeed. We actively seek talented individuals from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or other characteristics. We also ensure a fair recruitment process and welcome any accommodations or adjustments needed during the process.