3 900 postes de

Customer Success à Grande-Bretagne

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Senior Enterprise CS Manager — Drive high-impact research
Askable
City Of London
Sur place
GBP 50 000 - 70 000
Plein temps
Il y a 30 jours

Résumé du poste

A leading research platform based in London is seeking a Senior Enterprise Customer Success Manager to enhance client relationships and drive exceptional research outcomes. The ideal candidate will have significant experience in Customer Success within a SaaS environment, managing strategic accounts and ensuring continuous value delivery. This role emphasizes strong communication and strategic thinking skills, with competitive salary and additional perks including extra paid leave and international travel opportunities.

Prestations

Competitive Salary
15 extra days of paid annual leave
Daily breakfast provided
Opportunities for international travel
Additional perks discussed during interviews

Qualifications

  • At least 2 years experience in Customer Success, Account Management or Client Services.
  • Experience managing large, strategic accounts with high-complexity stakeholders.
  • Familiarity with long sales or renewal cycles.

Responsabilités

  • Guide customers to shape and deliver research that drives outcomes.
  • Manage account health to unlock opportunities and deliver value.
  • Collaborate with internal teams to ensure seamless project delivery.

Connaissances

Customer Success in SaaS
Strategic account management
Strong communication skills
Problem-solving
Project management
Description du poste
A leading research platform based in London is seeking a Senior Enterprise Customer Success Manager to enhance client relationships and drive exceptional research outcomes. The ideal candidate will have significant experience in Customer Success within a SaaS environment, managing strategic accounts and ensuring continuous value delivery. This role emphasizes strong communication and strategic thinking skills, with competitive salary and additional perks including extra paid leave and international travel opportunities.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.