Sales Associate

Versace; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion brand in Greater London is seeking a Sales Associate to build customer relationships and maximize sales opportunities. The role requires 2 years of retail experience, excellent communication skills, and a passion for customer service. The ideal candidate will ensure store presentation and deliver the ultimate customer experience. Join a prestigious brand and be part of a dynamic team dedicated to excellence in luxury retail.

Qualifications

• 2 years experience in retail luxury experience preferred.
• Computer skills to include operation of retail sales system, Word, Excel, and email.

Responsibilities

• Build relationships with customers and maximize sales opportunities.
• Ensure stock and backroom are effectively managed while meeting operational duties.
• Deliver the ultimate Versace experience to increase customer loyalty.

Skills

Sales Experience

Customer Service

Organizational skills

Communication skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Stocking

Job description

GV-OUTLET London Bicester

Versace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978.

Versace is led by Emmanuel Gintzburger as CEO and the design team is under the leadership of the Chief Creative Officer Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st 2025.

WHO YOU ARE

Our contributors at Versace are stylish fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity whilst maintaining store standards in terms of image product and operations and delivering the Versace customer experience.

Business Development & Client Management

• Partner with management team to strategically achieve sales targets
• Strive to always increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Take action to maximize the sales opportunity on all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients peers and managementthrough effective communicationEnsure superlative customer service standards to meet customer expectationsAct as brand ambassador to build relationships with new customers and VIP clienteleDeliver the ultimate Versace experience to increase customer loyalty
• Drive results through delivering an elevated customer experience both during and after sale service

CRM

• Capture customer data all the time
• Proactively take possible actions to maintain a long-term relationship with customers
• Participate in the organization of In-store & Promotional events
• Implement and manage the boutiques community outreach program to maintain active social relationships with clients

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving transferring stock take stock arrangement reporting etc.)
• Remain in compliance with operational and company policies and procedures
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOULL NEED TO HAVE

• 2 years experience in retail luxury experience preferred
• Computer skills to include operation of retail sales system Word Excel and email

WED LOVE TO SEE

• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• Exceptional verbal and written communication skills
• A positive outgoing high-energy personality able to thrive within a high paced environment

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at

Required Experience : IC

Key Skills

Sales Experience,Customer Service,Organizational skills,Communication skills,Basic Math,POS,Retail Sales,Merchandising,Cash Handling,Epic,Planograms,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1