puestos de Customer Success en Gran Bretaña

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation.

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

• SaaS Company of the Year (2025) – Global Business Tech Awards.
• Environmental Impact Award (2025) – E+E Leaders Awards.
• IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
• Finalist: Platts Global Energy Awards (2024) – Grid Edge category
• Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
• Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.

We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Position

Energy Exemplar's EMEA Data Team is at the forefront of developing comprehensive short and long-term energy market modeling datasets, available for purchase alongside our cutting-edge PLEXOS market modeling software platform. A crucial aspect of this team's focus is on Electricity Datasets, meticulously covering the supply and demand dynamics for historical and future markets.

Our Data Team Analysts play a pivotal role in the crafting of commercial and simulation-ready energy market modelling datasets tailored specifically for European energy markets. However, these responsibilities extend beyond dataset development; they involve close collaboration with the wider global team, including technical experts, to contribute to the continuous calibration, tuning, and enhancement of data quality and modelling methodologies used across our datasets.

The role encompasses the comprehensive review of energy markets and fundamentals, where you will diligently gather data and curate them into energy models for in-depth analysis. We seek a candidate who not only possesses but is enthusiastic about further developing a profound understanding of energy market fundamental drivers. This includes but is not limited to the demand/supply balance across Europe for electricity wholesale markets, generation dynamics, and emerging technologies.

The successful candidate will leverage this understanding to produce sophisticated PLEXOS-based models, capturing both the current landscape and future trajectories of European power markets.

Additionally, knowledge of hydrogen and/or gas markets would be highly beneficial, contributing to the holistic approach we take in shaping the future of energy modeling.

Key Responsibilities include:

• Innovative Model Development: Lead the creation and enhancement of PLEXOS energy market models, integrating industry best practices and staying ahead of evolving modeling techniques to maintain a competitive edge.
• Collaborative Calibration and Forecasting: Work closely with the data team to calibrate datasets and integrate forecast data for high-quality PLEXOS model outputs. Collaborate with the technical team to incorporate additional data sources, improving model accuracy.
• Cross-Team Coordination: Drive initiatives across the Indian Data Centre, technical, and product teams, ensuring effective collaboration to improve data quality and refine modeling methodologies.
• Analytical Reporting: Produce insightful reports that translate complex modeling results into actionable insights, supporting informed decision-making.
• Comprehensive Market Analysis: Conduct detailed reviews of energy markets, gathering and curating data to shape energy models for in-depth analysis.

Key Skills & Qualifications:

• Analytical Proficiency: Strong ability to analyze complex models and identify patterns within intricate data.
• Proactive Problem Solving: Anticipate challenges and address them efficiently with a proactive approach.
• Excel Mastery: Advanced proficiency in Excel for data analysis and manipulation (programming skills not required).
• Database Expertise: Knowledge of database management for seamless integration of diverse datasets.
• Energy Market Forecasting: Expertise in forecasting and modeling energy markets with a deep understanding of market dynamics.
• Multilingual Advantage: European language skills are a plus for effective communication within a diverse team.
• PLEXOS Modeling Experience: Proven experience with PLEXOS or similar modeling tools, showcasing deep expertise in simulation and production cost modeling.
• Meticulous Attention to Detail: Strong focus on accuracy and precision in modeling outcomes and reporting.
• Strong Communication Skills: Ability to simplify and communicate complex modeling results clearly and concisely.
• Adaptability to Client Needs: Flexible in adapting to evolving client requirements, delivering solutions that meet their needs effectively.

Candidate Requirements & Qualifications

• Hold a Master's Degree in Economics, Engineering, Mathematics, or Mathematical Science, establishing a strong academic foundation for advanced modeling and analytical tasks.
• Bring experience in an analytical role, highlighting a proven track record of applying analytical skills to solve complex problems and generate valuable insights.
• Possess experience in electricity, gas, or fuels market analysis and/or forecasting, showcasing a nuanced understanding of market dynamics and the ability to predict future trends.
• Demonstrate a background in consulting or a client-facing role, indicating an ability to engage with clients, understand their needs, and deliver solutions that align with their strategic objectives.

Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective. We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together! To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements.

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

Energy Exemplar respects your privacy and is committed to protecting the personal data you share during the recruitment process. This Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with us.

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