Customer Success-Jobs in Großbritannien

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Spherais a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

Job Description

The Opportunity
We are looking for a Product Manager to join the Sphera team to act as the empowered central point of product leadership. They will act as the messenger of the market and the voice of the customer for the organization. They are responsible for the continuous delivery of value to the market, customers, and users. They engage their stakeholders in making data-driven decisions regarding which new products, features, and functionality to build and the order in which to build them. The product manager is responsible for the entire product lifecycle and the overall success of their products in the market. They are responsible for collaborating with their teams to rapidly build the solutions our customers and the market need.

How you’ll spend your day:

• Gather market intelligence; serve as the messenger of the market and voice of the user for the rest of the organization.
• Lead data-driven decisions regarding product development priorities with consideration for customer value and feasibility.
• Build, maintain, and communicate a product roadmap with internal and external stakeholders.
• In collaboration with your cross-functional product team, continuously deliver innovation that will delight users and grow our business.
• Understand and support your sales and customer success teams; enable sellers and account managers to understand the problems you solve for your buyers and users; partner with the sales training team to develop internal tools and with marketing communications to develop external collateral.
• Help your customers achieve their environmental, health, safety, and sustainability goals through innovation.

What makes you a great fit:

• A strong communicator, excellent writer, and enthusiastic presenter
• Strong leadership skills and a bias toward action
• Empathy, humility, curiosity, and business acumen
• 3+ years of product management or similar experience including all aspects of managing the product lifecycle and an agile SDLC
• Bachelor’s degree in business, marketing, computer science, or a related field is preferred
• Pragmatic Institute Certificate (PMC) II or higher is a bonus
• Experience in Product Sustainability (PS) is preferred
• Experience in data science, machine learning, or generative AI is preferred
• Experience working with remote colleagues using conferencing tools
• Travel up to 10% of the time to meet clients and your teammates

Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of Spherions around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.